Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
Steps to Update a Customer’s Name
Find the customer
Navigate to the Customers tab in the left navigation panel. Use the search function to find the customer by their name or email address.
Edit their name
Click on the pencil icon next to their name. Modify the Firstname and/or Surname fields as needed.
Save changes
Click Save to apply the changes.
Short Link Updates
The Short Link field cannot be changed directly within the dashboard. If you or the customer needs this field to match their name, please contact the Support team for assistance.
Email Address Handling
Email addresses cannot be changed within the platform. If a customer has signed up using the wrong email address, advise them to sign up again with the correct email. Alternatively, you can manually enrol them using the correct details.
