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Single Page Applications (SPAs) update content without a full page reload. Mention Me tags are designed to prevent being shown more than once per load. On SPAs built with frameworks like React, AngularJS, or VueJS, this can stop tags from reappearing when expected.

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How to Identify This Issue

If affected, you may see a message in your browser’s developer console:

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How to Reset a Tag So It Can Re-Fire

To allow a Mention Me tag to re-fire, clear its “fired” state from the browser’s memory. Place this snippet above your Mention Me tag script within your SPA’s code base or navigation handler. Change the situation and implementation values to match your tag setup (for example, link and checkout for a referral tag on your checkout page).
You can use this approach with any Mention Me tag. Ensure the situation and implementation values match the tag you want to reset.

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How to Validate and Inspect Tags

Check that your tags are firing correctly using Chrome DevTools:
1

Right-Click on the Web Page

Right-click on the web page.
2

Select Inspect

Select Inspect.
3

Open the Console Tab

Open the Console tab.
4

Run the Validation Command

Paste the following command and press Enter:
This will describe whether your tags are valid and active. To check which tags have already fired:
You’ll see variable names such as linkcheckout to indicate tags that have already fired. For example, if you see embeddashboard, embed is the implementation, and dashboard is the situation.
Last modified on July 11, 2026