A redesigned Customers experience is available in beta. If you see a “Customers beta” banner on your Customers pages, click it to try the new experience on app.mention-me.com. It includes richer customer profiles, improved fraud discovery, and easier approvals. See the new Customers documentation for details.
Available Actions
Search for a Customer
From a customer’s profile, you can:- Enrol them into an offer
- Mark as suspected of gaming
- Turn emails off for them
- Confirm purchase
- Reissue a coupon code for a reward that has expired, been barred, or is fully used
- Purge them (GDPR deletion)
- Add a friend under their name
View Customer Information
- Basic info — name, email, short link for their share links, customer type, date first seen in Mention Me, who introduced them and on which offer
- Activity timeline — dates and times of their interactions with any offers
- Active offers — current and expired offers being shared with the customer
- Offer views — how many times they have seen an offer
- Rewards — reward and voucher codes issued to them
- Emails — emails sent to them
- Pending approvals — any approval pending for them as referrer, referee, or to drive action
Related Guides
Customers
Rewards
- How to search for a reward code
- How to resend a customer reward email
- How to claim a customer reward
Reward Upload
- How to upload new rewards to your offer
- How to assign rewards to multiple offers
- How to extend the validity of your existing rewards