Define Your Promotion
Your Special Offer
Design an offer more compelling than your usual referral incentive:- Entry into a prize draw
- Higher-value reward (e.g. £20 instead of £10)
- A free gift with purchase
- Tickets to an event
- Exclusive or early access to a sale or product launch
- Extended reward validity period
- Co-branded or partner rewards
The Promotion Period
Clearly define campaign timeframes:- Start and end dates for showing the promotion to customers (when referrers see the promotion)
- Friend purchase/sign-up deadline - the last date referees can complete a qualifying action. Often set a few days after the official end to give customers time to complete a purchase.
Qualification Criteria
Decide what’s required from both parties. By default, a promotional offer uses the same criteria as your regular offers. Consider additional criteria sparingly - stricter requirements can harm effectiveness:- Do referred friends need to purchase above a specific value?
- Do referrers need to introduce more than one friend for the better reward?
How You’ll Promote It
Determine your awareness channels:- Email newsletter
- Dedicated promotional email campaigns
- Homepage banners or popups
- Social media posts and paid ads
- In-app notifications or website messaging
After the Promotion Ends
Set a “follow-up” offer to continue referral activity - this can be your previous standard offer.- Referrers who share after the promotion period are automatically moved to the follow-up offer
- Referees who transact after the purchase deadline are automatically moved to the follow-up offer
- For competitions, use the Reports for Download section to select a winner
Ready to Launch?
When you’re ready, fill out the promotion request form and the Operations Team will handle setup.
An example time-limited referral offer from Huel featuring a competition entry.

An example time-limited referral offer featuring a mystery bundle prize.

An example time-limited referral offer featuring an enhanced reward.