Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
Choosing the right reward type is key to driving participation and converting both referrers and referees.
Rewards serve two purposes:
- Direct incentive — Rewards compensate referrers for advocating on your behalf.
- Referral usefulness — Rewards add value for the referee, so referrers feel they’re genuinely helping a friend.
Do not run a referral programme without either a referrer or referee reward — they are critical to its success.
Before setting up rewards, read the guide on what makes a good reward.
Common reward types
Discount off next purchase
Offers referrers and/or referees a discount on a future or initial purchase (percentage-based or fixed amount).
Example: £5 off for the referrer and 20% off for the referee.
Free item options
Assigns specific items as rewards (e.g. 10 free pencils for the referrer, 10 free lipsticks for the referee).
Free gift
Provides a single item as a reward (e.g. a free camera) for both parties after a qualifying purchase.
Third-party voucher
Suitable for businesses without repeat purchases. Contact support@mention-me.com for setup details.
Gift card for next purchase
Provides a gift card for your brand as a customer reward.
Amount on account
Adds points or monetary value to a customer’s account for future use or combination with existing points.
Spend constraints
Spend constraints are rules that dictate how rewards can be used.
Minimum spend
Customers must meet a minimum purchase amount to use a discount (e.g. spend £50 to use a £10 off coupon).
Specific products or categories
Discounts apply only to certain items or categories (e.g. 20% off clothing but not electronics).
Reward fulfilment
Most rewards are fulfilled via voucher codes, especially discounts. For details on fulfilment methods, see the fulfilment guide.
