There are two designs available - Half panel and Full width - which require different sized imagery. Consider the contrast of text when using a Full width design as this can impact conversion and accessibility.When uploading/changing an image, you can find the recommended dimensions beneath each button.
Each social network crops social media images differently. Keep anything important out of the left-most and right-most 160px of the image so it can be cropped without losing anything.
Use exact dimensions for any images with graphics to ensure the journey looks as expected.
You can upload imagery from two different places, both with the same functionality. You can upload new imagery or select from your image library which contains images you have used in the past.The platform accepts .jpeg, .png, and .gif files. We recommend file sizes less than 5mb.
Changing/uploading imagery across multiple offers follows the same process as a single offer. The only difference is that you click the multiple offers option and select the offers you want to change.
1
Navigate to images
In the left hand side menu, navigate to Content > Images.
2
Select multiple offers
Click the Update images across multiple offers button in the top right. Select the offer type from the right hand side dropdown, then select the campaigns from the left hand side dropdown.
3
Apply changes
Tick the offers from the list shown and click the Manage images button in the bottom right.
Updating images across multiple offers at once.
You can only bulk update imagery for offers of the same type (e.g. Referral, Drive Action, or NPS survey). To update all imagery, do one type at a time.
The Referee Invited by link needs to be updated from the offer preview for each offer. The image uploader tool cannot be used for this specific part of the platform at this time.Follow How to Edit Share Messages to edit the Referee Invited by link (Personalised Share Image & Copy).
Website imagery is split between global images and individual journeys (optional). Global imagery shares the image across all screens for the referrer and all screens for the referee.Individual journeys break up the screens into more granular journeys so the customer can see alternative imagery depending on what stage they are on:
Referrer Sign Up
Referrer Fulfil
Referrer Duplicate Match
Referee Search
Referee Fulfill
Offer, Register, Share
Fulfill
Match enter email, Match retry email, Match success, Match support, Match support submitted
Name search, Name search duplicate, Name search no match, Register, Existing customers, Referring self
Fulfill, Fulfill fail
We recommend changing the image on the Referrer Fulfill and Referee Fulfill screens as an A/B test to drive conversion. You can submit an A/B test request.
The image library in the Content menu showing uploaded images.
In the left navigation go to Content > Images. This is your image library containing any imagery you’ve uploaded to the platform since the feature launched. New imagery uploaded from anywhere will also be stored here.
When images are uploaded to the platform they are hosted online. Each uploaded image generates a link which you can use. The copy URL button is at the bottom of each image card.
Last modified on October 12, 2026
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You can upload new imagery or select from your image library which contains images you have used in the past.`}),`\n`,_jsxs(_components.p,{children:[`The platform accepts `,_jsx(_components.code,{children:`.jpeg`}),`, `,_jsx(_components.code,{children:`.png`}),`, and `,_jsx(_components.code,{children:`.gif`}),` files. 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The image uploader tool cannot be used for this specific part of the platform at this time.`]}),`\n`,_jsxs(_components.p,{children:[`Follow `,_jsx(_components.a,{href:`/knowledge/referral/design/share-messages`,children:`How to Edit Share Messages`}),` to edit the Referee Invited by link (Personalised Share Image \u0026 Copy).`]}),`\n`,_jsx(Heading,{level:`3`,id:`global-and-individual-journey-images`,children:`Global and Individual Journey Images`}),`\n`,_jsx(Frame,{caption:`Global and individual journey image settings.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/mentionme/W7NAR2QiW081Qihu/images/knowledge/referral/design/30290172189213.gif?s=4073fe6d4c15a6787fc62596e2931051`,alt:`Global and individual journey image settings`,\"data-og-width\":`1918`,width:`1918`,\"data-og-height\":`924`,height:`924`,\"data-path\":`images/knowledge/referral/design/30290172189213.gif`,\"data-optimize\":`true`,\"data-opv\":`3`})}),`\n`,_jsxs(_components.p,{children:[`Website imagery is split between `,_jsx(_components.strong,{children:`global images`}),` and `,_jsx(_components.strong,{children:`individual journeys`}),` (optional). 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