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Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

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Editing Your Offer Copy

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How to Edit Referral Campaign Text

1

Select your campaign

Click Campaigns and click the name of the relevant campaign. You can create a draft to edit the copy without affecting your live experience, or make changes directly to your live experience.
2

Open the editor

For live experiences: Click Preview / Edit.Clicking Preview / Edit on the live experienceFor drafts: Click Drafts, Upcoming & History → experiment actions (three dots) → Duplicate (to draft) → View and edit.Duplicating to draft and clicking View and edit
3

Edit the copy

Choose to edit in either mobile or desktop mode using the icons provided. You can also edit specific pages using the left-hand journey panel, or scroll through each page individually.Click on the offer page you wish to edit, turn Edit text mode on, and click on the portion of text you wish to edit. You can also drag-and-drop dynamic placeholders into the text.Click Edit and don’t show again, update your text, and press save and preview once complete.Editing text with edit mode toggle and dynamic placeholders
Avoid editing placeholder labels (blue tokens) as this modifies all shared instances.
Dynamic personalisation and reusable content placeholders If “Text editing mode” is not available (e.g. offer not shareable or campaign paused), add /edit to the end of the preview URL manually. Example: https://mention-me.com/merchant/4544/offer/113436/preview/edit?device=mobile

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Leaving Comments for Content You Can’t Edit

Some content is not editable in the front-end. In those cases, leave a comment directly on the preview page:
1

Enter comment mode

Switch to Comment mode at the top of the Preview page.
2

Place your comment

Click anywhere on the preview to place a comment pin, type in your change, and click Save. You can move or delete comment pins at any time.Leaving a comment in comment mode on the preview page
Your comment will automatically be sent to Mention Me Support for review. You’ll be notified via email when it’s resolved. Comment notification sent to Mention Me Support for review Mention Me Support receives notifications automatically when feedback is submitted. You’ll also receive an email notification when your comment is resolved or has a reply.

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Editable Pages with the Highest Impact on Conversion

  • Referrer - Offer page: The first view after purchase encourages sharing
  • Referrer - Sharing screen: Controls share message text viewed by others
Referrer offer page and sharing screen with editable copy Referrer emails — “Share by email” and “Forwarded email” share the same copy. Forwarded email copy with subject and snippet Share by email referral message copy
  • Referee - Registration page: First brand interaction for new customers
Referee registration page with editable copy
Write copy that sounds like it’s from one friend to another — authentic and simple.

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Using HTML Codes

You can use HTML where enabled, such as on Terms & Conditions pages. Look for areas labelled “You can use HTML tags within this item”. A list of all available HTML codes can be found at: https://www.w3schools.com/tags/ HTML editing in terms and conditions with highlighted editable areas

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Finding & Fixing Hardcoded Placeholders

Sometimes reward values like “$50” get hardcoded instead of using dynamic placeholders. To find and fix these:
  • Duplicate an existing offer and use text editing mode to locate and replace outdated references
  • Use Command+F (or Ctrl+F) to search for legacy reward amounts in preview screens
  • Replace static text with appropriate dynamic content items to future-proof your campaigns
  • Access the “Review content items” section to update global content that still uses outdated rewards
If you have questions, please reach out to the Support or On-Demand team via the help form.

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Requesting a Copy Change

We always recommend customising the generic copy to align with your brand tone of voice in-house using the steps above. However, if you need our help, you can request copy changes in two ways:
  1. Use the comments tool — Leave a comment directly on the offer preview as described above
  2. Fill in our dedicated forms — Look for the Help button in the bottom right corner of your dashboard, or go to our main help page
The form accepts up to 5 attachments. For additional attachments, send as a Google Drive link.

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Need Help?

Contact Mention Me Support via the Contact Form, or raise a Support request via the in-platform Support widget. Support widget and contact form showing request types
Last modified on March 31, 2026