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When sharing sensitive information such as personally identifiable information (PII) or protected data, use the Secure Document Transfer feature within the Mention Me platform instead of email or unsecured attachments.

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Access Secure Document Transfer

Once logged in, go to Settings & Tools > Data & Reporting > Secure file sharing.
Navigating to Secure File Transfer in Settings and Tools

Navigating to Secure File Transfer in Settings and Tools

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Upload Files

1

Start a new upload

On the Secure Document Transfer page, click + Upload secure file.
Upload secure file button

The Upload Secure File button on the Secure Document Transfer page.

2

Select and describe the file

Click Choose file to select the file you want to share. Enter a description to help Mention Me identify and process the file.
File upload form with description field

The file upload form with a description field.

3

Upload

Click Upload. You are redirected back to the Secure Document Transfer page where the file shows as it is processed.
File processing status after upload

The file processing status shown after upload.

Once processed, the file becomes a downloadable link. You can also download files added by your team or by Mention Me.
Processed file available as downloadable link

A processed file available as a downloadable link.

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File Retention

Files added to this area are only available for 2 weeks before being automatically removed.
Last modified on July 13, 2026