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When sharing sensitive information such as personally identifiable information (PII) or protected data, use the Secure Document Transfer feature within the Mention Me platform instead of email or unsecured attachments.

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Access Secure Document Transfer

Once logged in, go to Settings & Tools > Data & Reporting > Secure file sharing.
Navigating to Secure File Transfer in Settings and Tools

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Upload files

1

Start a new upload

On the Secure Document Transfer page, click + Upload secure file.Upload secure file button
2

Select and describe the file

Click Choose file to select the file you want to share. Enter a description to help Mention Me identify and process the file.File upload form with description field
3

Upload

Click Upload. You are redirected back to the Secure Document Transfer page where the file shows as it is processed.File processing status after upload
Once processed, the file becomes a downloadable link. You can also download files added by your team or by Mention Me. Processed file available as downloadable link

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File retention

Files added to this area are only available for 2 weeks before being automatically removed.
Last modified on March 31, 2026