Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
The dashboard tag embeds the referral dashboard on your “My Account” or customer account section. This guide covers testing in both Demo and Live environments.
Website Test
Open a private browser window
Open an incognito or private browser window.
Navigate to My Account
Log in with a test customer account and go to your My Account (customer dashboard) section.
Check the embedded dashboard
Check the embedded referral dashboard is displayed within <div id="mmWrapper"> or the correct container.
Inspect network requests
Right-click anywhere on the page, select Inspect, then open the Network tab. Reload the page and filter by your partnerCode.
Verify request details
Click the request and confirm:
- Headers: environment is demo
- Payload: situation is dashboard, email matches the logged-in customer, and localeCode matches the account page language
Troubleshooting
- Dashboard not visible — check
<div id="mmWrapper"> is present and the correct tag is implemented. Look for JavaScript errors in the browser console. Ensure you are using the DEMO tag.
- No request to tag-demo.mention-me.com — check you are using the DEMO tag; reload after clearing cache/cookies.
- Email/locale missing in request — check your Mention Me tag initialisation includes customer email and locale.
Need Help?
Contact the team via the help form with testing details and screenshots.
Website Test
Open DevTools
Open your browser’s Network tab (right-click, Inspect, then Network). Filter for your partnerCode before loading the page.
Navigate to your dashboard page
Log in with your test customer account and go to the page where your dashboard has been implemented.
Check the embedded dashboard
Check the embedded referral dashboard is displayed within <div id="mmWrapper"> or the correct container.
Verify network requests
Confirm a request in the Network tab to tag.mention-me.com with:
- Headers: environment is production
- Payload: situation is dashboard, email matches the logged-in customer, and localeCode matches the account page language
Troubleshooting
- Dashboard not visible — check
<div id="mmWrapper"> is present and the correct tag is implemented. Look for JavaScript errors in the browser console. Ensure you are using the PRODUCTION tag (tag.mention-me.com).
- No request to tag.mention-me.com — check you’re using the PRODUCTION tag; reload after clearing cache/cookies.
- Email/locale missing in request — check your Mention Me tag initialisation includes customer email and locale.
- Error responses from Network request:
- 400 — Bad Request: check the payload for missing or malformed parameters
- 403 — Forbidden: check that you have enabled debug mode
- 404 — Not Found: your partnerCode or URL may be incorrect
Need Help?
Contact the team via the help form with test details and screenshots.
