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The dashboard tag embeds the referral dashboard on your “My Account” or customer account section. This guide covers testing in both Demo and Live environments.
Testing the dashboard tag in DEMO environment

Testing the dashboard tag in the DEMO environment.

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Website Test

1

Open a private browser window

Open an incognito or private browser window.
2

Navigate to My Account

Log in with a test customer account and go to your My Account (customer dashboard) section.
3

Check the embedded dashboard

Check the embedded referral dashboard is displayed within <div id="mmWrapper"> or the correct container.
4

Inspect network requests

Right-click anywhere on the page, select Inspect, then open the Network tab. Reload the page and filter by your partnerCode.
5

Verify request details

Click the request and confirm:
  • Headers: environment is demo
  • Payload: situation is dashboard, email matches the logged-in customer, and localeCode matches the account page language
Network tab showing DEMO dashboard tag request details

The Network tab showing DEMO dashboard tag request details.

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Troubleshooting

  • Dashboard not visible — check <div id="mmWrapper"> is present and the correct tag is implemented. Look for JavaScript errors in the browser console. Ensure you are using the DEMO tag.
  • No request to tag-demo.mention-me.com — check you are using the DEMO tag; reload after clearing cache/cookies.
  • Email/locale missing in request — check your Mention Me tag initialisation includes customer email and locale.

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Need Help?

Start a conversation with the in-platform Support widget in the bottom-right corner of your dashboard - it can usually answer this straight away. If it can’t, raise a request via the request form.
The Support widget's AI assistant asking what you need help with

The in-platform Support widget starting an AI-assisted conversation.

Last modified on August 7, 2026