The postpurchase tag fires on your order confirmation page, triggers the referral popup, and closes the referral loop by crediting the referrer. This guide covers testing in both Demo and Live environments.Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
- Demo
- Live
Website Test
Proceed through checkout
Add an item to your basket and proceed through checkout, using your test referee email at purchase.
Check the referral popup
Place the test order. On the order confirmation/thank you page, a Mention Me popup should appear:
- A message thanks the customer and confirms their purchase.
- The popup invites the customer to refer friends with an offer.
Verify network requests
Open DevTools, go to the Network tab, reload the page, and filter for your partnerCode. Find the request to tag-demo.mention-me.com with:
- environment: demo
- situation: postpurchase
- All required customer and order details (e.g. firstname, surname, email, order_number, order_subtotal, order_currency, coupon_code, locale)
Platform Verification
Check the Debug Dashboard
Check your Debug Dashboard for the latest postpurchase tag fired with your test referee email and confirm all order details have been captured.
Verify the referee profile
Go to Customers and search for your referee test email:
- Status should show Paying customer
- Profile should include matching campaign, order ID, and referral details
Troubleshooting
- No popup on thank you page — confirm the postpurchase tag is on your order confirmation page and using the DEMO tag. Check for browser errors or blocked scripts.
- No network request to tag-demo.mention-me.com — ensure the correct JavaScript tag is implemented.
- Required customer data missing in request — all required fields must be passed on order confirmation (see field list above).
- Referral not tracked/credited — confirm the same referee email was used for both checkout and purchase steps.
