How to Set Up Dotdigital with Mention Me

​

About the Integration

​

Integration Capabilities

• Real-time transfer of contact data and opt-ins from Mention Me referrals to Dotdigital
• Create coupon email reminders using referral data
• Enhance marketing channel performance by targeting high-value customers with referral data

​

Prerequisites

• Dotdigital - Ability to create API Users.
• Mention Me - Access to the Mention Me platform. Contact your Mention Me CSM or submit a support request if needed.

​

Step 1: Create an API Key in Dotdigital

1

Log in to Dotdigital

Log in to Dotdigital with API User creation access.

2

Navigate to API users

Navigate to Settings > Access > API users. Learn more about creating your API user.

3

Create and save API user

Click Create API User and fill in:

• Use the pre-filled email
• Description: Mention Me
• Create a password
• Set Rate Limiting to Tiered
• Status: enabled
• Note the API User email and Password for Step 2
• Click Save

​

Step 2: Set Up the Integration in Mention Me

1

Open the integration page

On the Mention Me platform, click Connect.

2

Accept terms and conditions

Agree to the Terms and Conditions for data transfer to Dotdigital (if not done previously).

3

Click New Authentication

Click New authentication.

4

Name your authentication

Name your authentication for easy recognition, especially if using multiple Dotdigital accounts.

5

Enter API credentials

Enter the information from Step 1 and click Create:

• API User
• API Password
• Your Dotdigital Environment / Region (r1, r2, or r3)

If you do not know your Dotdigital region, you can leave it blank and the integration will fill it in for you.

6

Choose newsletter list

Choose the newsletter list for Mention Me opt-ins.

7

Select countries to sync

Select the country(ies) to sync with your Dotdigital account.

8

Complete the setup

Click Connect to complete the setup. A confirmation message will confirm it’s successfully connected.

Mention Me events and contacts will now sync with your Dotdigital account, allowing you to utilise Mention Me data in Programs and segmentation. For further assistance, contact your Mention Me CSM or submit a support request.

​

Step 3: Implement Suggested Program Automations

• Boost New Customer Acquisition - Automatically remind referred users to make their first purchase.
• Drive Repeat Purchases - Remind referrers to return and use their earned rewards.
• Increase Customer Engagement - Encourage brand advocates to share referral links with more friends.