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You can stop non-customers from becoming referrers at either the offer or campaign level within the Mention Me platform.
For background on why non-customers can become referrers by default, see Understanding Non-Paying Referrers.

At an Offer Level

Follow these steps to ensure only paying customers can refer friends.
1

Duplicate the Offer

Click Campaigns, then click the name of the campaign you wish to amend. Click Drafts, Upcoming & History, then click the experiment actions menu (three dots) and select Duplicate (to draft) or Create New A/B Test.
2

Open Offer Settings

Click the offer actions menu (three dots), then click View Offer Settings.
3

Add the Auto-Decline Rule

Click the Auto-Decline Rules tab, then click Add Rule. Select the Referrer Must Be a Paying Customer option.
Auto-Decline Rule: Referrer must be a paying customer option selected in Offer Settings

The 'Referrer must be a paying customer' rule selected in Offer Settings.

4

Save Your Changes

Click Save.

At a Campaign Level

You can block manual registrations for new referrers via the embedded registration page in the campaign settings.
1

Open Campaign Settings

Click Campaigns, then click the name of the campaign you wish to amend. Click Manage, then click Settings.
2

Block Manual Registrations

Click the Advanced Options tab, then click the checkbox for Block manual registrations from new referrers (eg via submitting the form on an embedded registration page).
Checkbox for 'Block manual registrations from new referrers' selected in Advanced Options of Campaign Settings

The 'Block manual registrations from new referrers' checkbox selected in Campaign Settings Advanced Options.

3

Save Your Changes

Click Save Changes.
Last modified on July 10, 2026