Follow these steps to ensure only paying customers can refer friends.
See each step in detail
1
Duplicate the Offer
In the left-hand menu, click Campaigns, then click the name of the campaign you wish to amend. Click Drafts, Upcoming & History so you can make the change on a draft. If you don’t have one yet, click the experiment actions menu (three dots) and select Duplicate to draft or Create new A/B test.
2
Open Offer Settings
On your draft, click the offer actions menu (three dots), then click View offer settings.
3
Add the Auto-Decline Rule
Click the Auto-Decline Rules tab, then click Add Rule. Select the Referrer Must Be a Paying Customer option.
The 'Referrer must be a paying customer' rule selected in Offer Settings.
4
Save Your Changes
Click Save. Referrals from anyone who hasn’t bought from you will now be declined automatically.
You can block manual registrations for new referrers via the embedded registration page in the campaign settings.
See each step in detail
1
Open Campaign Settings
In the left-hand menu, click Campaigns, then click the name of the campaign you wish to amend. Click Manage, then click Settings.
2
Block Manual Registrations
Click the Advanced Options tab, then click the checkbox for Block manual registrations from new referrers (eg via submitting the form on an embedded registration page). This stops people signing up as a referrer through an embedded registration form.
The 'Block manual registrations from new referrers' checkbox selected in Campaign Settings Advanced Options.
3
Save Your Changes
Click Save changes at the bottom of the page.
Last modified on November 4, 2026
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