1
Find the customer
Log into your dashboard. Go to the Customers section and search for the customer you want to block.
2
Block the customer
On the customer’s account, click on the Actions button and choose Block this customer. A pop-up will explain what will happen once the customer is blocked. You are also given the choice to mark them as suspected of gaming instead.
3
Verify
Once blocked, a message will appear at the top of their account. To unblock the customer, click on the Actions button again and choose Unblock this customer.