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This tutorial walks you through setting up automatic Shopify discount code generation for your influencer collaborations. By the end, you’ll have Shopify creating and managing discount codes for you.

What you’ll achieve

  • Connect your Shopify store to Mention Me’s influencer discount system
  • Configure a discount code template used to generate codes on request
  • Create a collaboration that generates Shopify discount codes for enrolled influencers
  • Verify that discount codes appear in your Shopify admin

Before you begin

You’ll need:
  • A Shopify store with admin access
  • A Mention Me account with the Influencers product enabled
  • Merchant dashboard access with permission to manage influencer settings
1

Install the Mention Me Shopify app

If you haven’t already installed the Mention Me app on your Shopify store:
  1. Visit the Mention Me app on the Shopify App Store
  2. Click Add app and follow the prompts to install it on your store
If the app is already installed but you’re seeing warnings about missing permissions, you’ll need to re-authenticate. See Troubleshooting Shopify discount provider issues.
2

Verify your connection status

In the Mention Me dashboard, navigate to Influencers > Settings > General, select Shopify under Default discount provider, and check the connection status card that appears.
StatusWhat it means
Connected (green)Your Shopify store is connected and ready to create discount codes
Installed, with warnings (amber)The app is installed but needs re-authentication for discount permissions
Not connected (red)The Shopify app is not installed on your store
You need a green Connected status to proceed.Shopify connection status card showing Connected status on the General settings page
3

Switch your discount provider to Shopify

On the General settings page, find the Default discount provider field, select Shopify (instead of “Self managed”), and click Save.Once saved, all collaborations with a discount incentive will automatically generate Shopify discount codes when influencers are enrolled.Default discount provider dropdown set to Shopify with Save button
Switching to Shopify does not affect existing collaborations. Influencers who already have manually assigned codes will keep them. You can convert individual codes later — see Converting manual codes to Shopify discounts.
4

Configure your discount code template

The discount code template defines the format used when generating codes. You can combine free text with dynamic placeholders.
  1. On the General settings page, find the Default discount code template field
  2. Click into the input to see available placeholders:
    • Influencer full name — e.g. JANEDOE
    • Influencer first name — e.g. JANE
    • Social handle — e.g. JANEDOE
    • Discount amount — e.g. 20
  3. Select placeholders and/or type custom text to build your template
  4. Check the Preview below the input
  5. Click Save
Animated walkthrough of building a discount code template with placeholders and preview
Example templates:
TemplatePreview
{FIRST_NAME} + {AMOUNT}JANE20
{HANDLE} + -VIPJANEDOE-VIP
SAVE + {AMOUNT} + - + {FIRST_NAME}SAVE20-JANE
Codes are automatically converted to uppercase and stripped of special characters. The template is a default — you can edit individual codes per influencer at any time.
5

Create your first collaboration with a Shopify discount

  1. Navigate to Influencers > Programmes and select a programme (or create a new one)
  2. Click Create collaboration
  3. In the collaboration wizard, on the Actions step, select the action type Give discount
  4. Configure the Follower incentive section:
    • Incentive type: Choose “Percentage discount” or “Fixed amount discount”
    • Value: Enter the discount amount (e.g. 10 for 10%)
    • Has minimum spend: Toggle on if you want a minimum order value
  5. Configure the Customer eligibility section:
    • All customers: The discount code works for anyone
    • Specific customer segments: Restrict to specific Shopify customer segments
  6. Complete the remaining wizard steps and publish the collaboration Collaboration wizard Actions step with follower incentive and customer eligibility settings
When an influencer enrols, Mention Me will automatically generate a unique code using your template, create the discount in Shopify, and assign the code to the influencer.
6

Verify the discount in Shopify

After an influencer enrols:
  1. Go to the influencer’s profile page in Mention Me
  2. Find their collaboration in the Collaborations tab
  3. You’ll see their discount code displayed with a green Shopify badge
  4. Click the actions menu next to the collaboration
  5. Select View in Shopify to open the discount in your Shopify admin Influencer collaboration showing Shopify discount code with green badge and View in Shopify action
The discount in Shopify will have the generated code as both the title and redemption code, the configured discount value, customer eligibility rules, and minimum spend requirement (if configured).

Next steps

Customer eligibility

Understand how eligibility rules apply to Shopify discount codes.

Edit a discount code

Change an influencer’s discount code after it’s been created.

Update live collaboration settings

Modify discount settings on an active collaboration.

Troubleshooting

Resolve common Shopify discount provider issues.
Last modified on March 31, 2026