Control which customers can use an influencer’s Shopify discount code using customer segments.
When your discount provider is set to Shopify, you can control which customers are eligible to use each discount code. This uses Shopify’s built-in customer segments to restrict discount usage beyond just having the code.
In the collaboration wizard, navigate to the Actions step and select Give discount as the action type.
2
Configure customer eligibility
In the Follower incentive section, scroll to Customer eligibility and choose one of:
All customers — anyone with the code can use it.
Specific customer segments — only customers in selected Shopify segments can use it.
3
Select segments and publish
If you selected Specific customer segments, a dropdown appears listing your Shopify customer segments. Select one or more segments, then continue through the wizard and publish.
Customer eligibility settings in the collaboration wizard.
On the Actions step, find the Customer eligibility section and change the eligibility setting and update segments as needed.
3
Save your changes
Save your changes.
When editing a live collaboration, Shopify discount codes that were already created will be automatically updated to reflect the new eligibility rules. Manually assigned codes will not be affected — see the coupon source card for a breakdown. For more detail, see Updating discount settings in a live collaboration.
