Set Up Emarsys with Mention Me

Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

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About the integration

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Integration capabilities

• Send contact data and opt-ins from Mention Me referred customers to Emarsys in real-time
• Use referral data to create coupon email reminders
• Enhance other marketing channels by using referral and advocacy data to segment and target high-value customers

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Prerequisites

• Emarsys — Ability to create private API Users.
• Mention Me — Access to the Mention Me platform. Contact your CSM or submit a support request if needed.

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Step 1: Create an API user and secret for Mention Me

1

Log in to Emarsys

Log in to Emarsys as the Account Owner.

2

Navigate to API settings

Navigate to Management > Security Settings > API.

3

Create your API User

Select Create your API User.

4

Select WSSE authentication type

Select WSSE as the Authentication Type.

5

Set API user permissions

Set the following permissions for the created API User(s):

You must set up these permissions to implement and run the Mention Me and Emarsys integration.

Learn more about creating your API key and secret.

6

Save credentials for Step 2

Save these credentials for use in Step 2.

If you have multiple Emarsys accounts, create an API Username and Secret Key for each.

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Step 2: Set up the integration in Mention Me

1

Connect on Mention Me platform

On the Mention Me platform, click Connect.

2

Accept terms and conditions

Agree to the Terms and Conditions to allow Mention Me to transfer data to Emarsys on your behalf.

3

Click New authentication

Click New authentication.

4

Name your authentication

Name your authentication. If you have multiple Emarsys accounts, name the connection per account, or leave the default.

5

Enter API Key and Secret

Enter the following values from Step 1:

• API Key (User)
• API Secret

6

Enter the Base URL

Enter the following in the Base URL:

api.emarsys.net

7

Create the authentication

Press Create to finish.

8

Select countries to sync

Select the country/countries you want to sync to Emarsys.

Depending on which countries you use Emarsys in, select only the specific Mention Me enabled markets.

9

Finalise the connection

Click Connect to finalize the setup. All properties and events will be created automatically inside Emarsys.

10

Confirm successful integration

A confirmation message will appear showing the integration completed successfully.

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Multiple account setup (optional)

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Supplying Emarsys credentials for opt-in triggering rules (optional)

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Prerequisites

• Emarsys — Ability to create private API Users.
• Mention Me — Access to the Mention Me platform.

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Step 1: Provide Emarsys API key and secret

1

Log in to Emarsys

Log in to Emarsys as the Account Owner.

2

Navigate to API settings

Go to Management > Security Settings > API.

3

Create API credentials

Create your API Username and API Secret Key.

If you have multiple Emarsys accounts, create an API Username and Secret Key for each account.

4

Save credentials securely

Save these credentials as plain text or in a PDF file (so you can upload them to Mention Me).

5

Update API user permissions

Click the edit button to update the API User Permissions and only enable the following for the newly created API User(s):Learn more about creating your API key and secret.

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Step 2: Send the Account ID, API key, and secret securely to Mention Me

1

Log in to Mention Me

Log in to the Mention Me platform.

2

Navigate to Secure file transfer

Navigate to the Secure file transfer option under the Settings & Tools tab.

3

Upload the credentials file

Click Upload secure file, then upload the PDF file containing your API key and secret to the secure area.

4

Notify your CSM

Email your Mention Me Client Success Manager to let them know you’ve uploaded this information.

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Granting your Mention Me CSM access to your Emarsys account

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What Mention Me will have permission to view

• Automation Performance
• Email Campaign Performance
• Strategic Dashboard
• Tactics Enabled

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Prerequisites

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Step 1: Create a new Mention Me role in Emarsys

1

Log in to Emarsys

Log in to Emarsys as the Account Owner.

2

Navigate to User Management Roles

Go to Management > User Management > Roles.

3

Create a new role

Click Create Role.

4

Name and describe the role

Name the Role “Mention Me” and include a description.

5

Set role permissions

Set the Role permissions as follows:

6

Save the role

Save the Role.

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Step 2: Create a new Mention Me user in Emarsys

1

Log in to Emarsys

Log in to Emarsys as the Account Owner.

2

Navigate to User Management Users

Go to Management > User Management > Users.

3

Create a new user

Create a new user.

4

Enter CSM details

Enter your Mention Me CSM details.

5

Select the Mention Me role

Select the Mention Me Role from the Access Roles dropdown.

6

Confirm user creation

Click “Next” and confirm the user creation.