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With the Mention Me and Braze integration, you can insert a CTA link in your emails that takes customers to a personalised referral landing page. This promotes sharing and ensures the referral offer is seen and acted on. The personalised link pre-fills the referral page using Braze profile attributes, allowing customers to skip registration and share effortlessly.

Prerequisites

Your referral landing page must already be implemented and include the Mention Me tag.

Email Types to Consider

  • Dedicated referral solus emails - recommended every 2-3 months
  • Inclusion within newsletters or promotional emails
  • Persistent CTA (e.g. link or icon) in header/footer of all emails
  • Dedicated step in your customer journey (e.g. post-purchase, welcome series)

How It Works

  1. You launch a referral promotion or campaign, including a CTA button/link.
  2. The recipient clicks the CTA and lands on the referral page.
  3. The referral page is automatically populated using Braze-provided customer details.
  4. They’re registered and can share the offer right away.
  5. They share the offer with their friend through their preferred method.
1

Insert a CTA

In your campaign composer, insert a CTA link or button.
Braze email composer with CTA button insertion

The Braze email composer with a CTA button being inserted.

2

Set the base URL

In the URL field of your button/link, input the base URL of your referral landing page followed by ?. Example: https://www.yourwebsite.com/refer-a-friend?
Braze button URL field with referral landing page base URL

The Braze button URL field with the referral landing page base URL.

3

Append the personalisation parameters

Append the following personalisation parameters after the ?, separated by &.

Example Final URL

Example referral email with personalised CTA button in Braze

An example referral email with a personalised CTA button in Braze.

Last modified on July 12, 2026