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About This Canvas

This Braze canvas encourages your top brand advocates to continue sharing with friends to earn additional rewards. Implementing this flow helps:
  • Increase active customer revenue
  • Increase premium customer revenue
  • Improve retention
The canvas uses data passed from Mention Me and triggered using Braze Canvas.

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Prerequisites

  1. Active Mention Me referral programme (referrer-based rewards enabled)
  2. Mention Me / Braze integration activated
  3. Familiarity with Liquid scripting

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Supported Channels

  • Email

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Canvas Workflow Overview

  1. Customer successfully refers a friend.
  2. Reminder emails (with consent) are sent encouraging further sharing, including their personalised referral link.
Share again canvas flow overview with two reminder emails

The share again canvas flow with two reminder emails.

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Steps to Create the Canvas

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Step 1: Build the Canvas Flow

1

Set the entry schedule

Set the Entry Schedule to trigger received_referrer_reward via a custom event.
Braze canvas entry schedule with received_referrer_reward trigger

The Braze canvas entry schedule set to the received_referrer_reward trigger.

2

Configure the target audience

Configure the Target Audience with Email is available = true.
Braze target audience with email available filter

The Braze target audience with the email available filter.

3

Set the send settings

Under Send Settings, send only to opted-in users.
Braze send settings with opted-in users only

The Braze send settings with opted-in users only.

4

Configure the canvas editor

Configure the Canvas editor with:
  • Two email nodes
  • Wait steps before each email
  • Timing suggestions:
    • Reminder 1 - after 4 days
    • Reminder 2 - after 14 days from email 1
Braze canvas editor with 2 reminder emails and wait steps

The Braze canvas editor with 2 reminder emails and wait steps.

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Step 2: Add Email Content

  1. Customise content to match your brand (images, colours, fonts)
  2. Use Liquid variables to dynamically populate referral data

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Reminder Examples with Liquid Variable Placeholders

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Rendered Email Examples

Rendered share again reminder email 1

Rendered share again reminder email 1.

The second reminder uses simpler follow-up copy:
Rendered share again reminder email 2

Rendered share again reminder email 2.

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Supported Liquid Variables

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Step 3: Test the Emails

1

Open the preview tab

Open the Canvas Editor > Preview tab.
2

Enter a test contact

Enter the email of a contact who has triggered received_referrer_reward.
3

Verify the variables

Verify variable values render correctly.
Braze canvas editor preview tab for testing email variables

The Braze canvas editor preview tab for testing email variables.

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Test Output Examples

Reminder 1:
Test output for share again reminder email 1

Test output for share again reminder email 1.

Reminder 2:
Test output for share again reminder email 2

Test output for share again reminder email 2.

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Step 4: Launch the Canvas

Once email content has been tested and approved, click Launch to activate your Braze canvas.
Last modified on July 12, 2026