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Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

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About the integration

SMS amplifies referral performance and improves the customer experience. Engage your best customers with personalised text messages to drive brand advocacy, increase ROI, and boost long-term revenue.

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Integration capabilities

  • Grow your contact database by sending real-time email marketing opt-ins to Attentive
  • Enhance referral data for personalised SMS campaigns and coupon reminders
  • Improve your segmentation with first-party referral and advocacy data

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Prerequisites

A new signUpSourceId must be requested. Do not reuse an existing ID.
  • Attentive login — Credentials for the Attentive platform. Make sure you’re logged into the correct account if you manage multiple environments.
  • Mention Me — Access to the Mention Me platform or request it from your CSM.
1

Log into Attentive

Sign into your Attentive account and navigate to Sign-up Units. Look for the Mention Me entry and note the ID.If it hasn’t been created, request it from Attentive.Mention Me sign-up unit in Attentive
2

Log into Mention Me

Navigate to Mention Me Integrations and click Connect.Mention Me Attentive integration connect page
3

Agree to terms

If prompted, agree to allow Mention Me to send data to Attentive. If already accepted, this step is skipped.Terms and conditions acceptance for Attentive integration
4

Enter your signUpSourceId

Enter the 6-digit numeric ID you retrieved in Step 1, then click Next.Entering signUpSourceId for Attentive
5

Connect your Attentive account

  1. Create a new authentication and name your connection (recommended if you manage multiple Attentive accounts).
  2. Log in with your Attentive credentials (if not already logged in).
Ensure you’re logged into the correct Attentive account based on the country or brand you’re integrating (e.g., US vs. UK).
Creating new authentication for Attentive
  1. Grant Mention Me permission to access your Attentive account. Granting Mention Me access to Attentive account
6

Select countries to sync

Select the country/countries you want to sync contact data from.Selecting countries to sync with Attentive
You can limit data sync to specific regions depending on your Mention Me country-enabled setup.
7

Finalise the installation

Click Finish to complete the setup. A success message will appear to confirm integration is active.Attentive integration success confirmationMention Me events and contacts will begin syncing to your Attentive account, allowing you to create SMS journeys immediately. If you need support, reach out to your CSM.

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Multiple account setup (optional)

To connect to additional Attentive accounts (e.g., UK, US), click Connect Another Account and repeat the steps above. Connect Another Account option for multiple Attentive accounts
Last modified on March 31, 2026