If vouchers are flagged as “expiring soon” and you want to continue using them, you can update their expiration date instead of uploading new codes. Only users with Marketing or Administrator access can extend voucher validity.Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
Extending from the Campaigns Tab
Navigate to the reward
Click Campaigns, click the name of the relevant campaign, then click the name of the relevant reward (e.g. “Referrer gets 20% off when they spend over £100”).
Extending from the Reward Email Notification
When you receive a reward alert email:Review the email
The email highlights experiments needing attention and shows which reward is impacted and its current status.
- Critical: Stock is very low; immediate action required
- Run Out: No vouchers remain
- Expiring: Vouchers are close to end of valid usage
- Expired: Vouchers can no longer be issued
Access the affected reward
Use the Add Vouchers Now buttons from the email. The button under each reward directly navigates to the specific reward (recommended). Click Manage next to the affected reward inside the platform.
View voucher batches
Scroll to the “Batches of Vouchers” section. Each row shows an uploaded batch. Click the Batch ID to view individual codes, or click the 3-dot menu to manage a batch.
