The Campaign Preview tool gives you a comprehensive way to visualise and share your customer journey across all user scenarios. It helps you streamline reviews, spot issues early, and launch high-performing campaigns.Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
Getting started
To access the preview:- Log in to your dashboard
- Go to the Campaigns section and select a live or draft campaign
- Click Preview / Edit to preview the journey for your live experiment
- Or click Drafts, Upcoming & History followed by View and Edit to preview a non-live experiment
Using the preview
The redesigned preview interface offers:- Full campaign journey overview — Visualise the complete journey for both referrers and referees
- Simplified navigation — Journey steps are clearly outlined and organised
- Clean, intuitive layout — Navigate with more clarity and less friction
Journey breakdown
The left-hand panel categorises the journey into two user perspectives:- Your Customer (Referrer)
- Their Friend (Referee)
- Key Steps
- Other Interactions
Filters
Use filters to tailor your preview:- User: Referrer or Referee
- Scenario: Show specific user conditions or paths
- Touchpoint: Filter by Website, Email, or Social
Preview features
- Journey timing — View when pages display and when automated emails trigger
- Adjustable view — Zoom in or go full screen
- Page navigation — Click through each screen, or use Next/Previous buttons. Use keyboard arrow keys to toggle through screens.
Additional tools
All previous tools are still available:- Switch between mobile and desktop views
- Add and view comments directly on the preview
- Edit offer messaging and details
