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The Campaign Preview tool gives you a comprehensive way to visualise and share your customer journey across all user scenarios. It helps you streamline reviews, spot issues early, and launch high-performing campaigns.

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Getting Started

To access the preview:
1

Log in to Your Dashboard

Log in to your Mention Me dashboard.
2

Select a Campaign

Go to the Campaigns section and select a live or draft campaign.
Accessing the campaign preview from the Campaigns section

The campaign preview being accessed from the Campaigns section.

3

Open the Preview

Click Preview / Edit to preview the journey for your live experiment, or click Drafts, Upcoming & History followed by View and Edit to preview a non-live experiment.

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Using the Preview

The redesigned preview interface offers:
  • Full campaign journey overview - visualise the complete journey for both referrers and referees
  • Simplified navigation - journey steps are clearly outlined and organised
  • Clean, intuitive layout - navigate with more clarity and less friction

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Journey Breakdown

The left-hand panel categorises the journey into two user perspectives:
  • Your Customer (Referrer)
  • Their Friend (Referee)
Each perspective is segmented into:
  • Key Steps
  • Other Interactions
These segments are organised by scenario, showing individual pages and actions aligned with specific user behaviours.

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Filters

Use filters to tailor your preview:
  • User: Referrer or Referee
  • Scenario: Show specific user conditions or paths
  • Touchpoint: Filter by Website, Email, or Social
Campaign preview filters for user, scenario, and touchpoint

The campaign preview filters for user, scenario, and touchpoint.

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Preview Features

  • Journey timing - view when pages display and when automated emails trigger
  • Adjustable view - zoom in or go full screen
  • Page navigation - click through each screen, or use Next/Previous buttons. Use keyboard arrow keys to toggle through screens.
Journey timing and page navigation in campaign preview

Journey timing and page navigation shown in the campaign preview.

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Additional Tools

All previous tools are still available:
  • Switch between mobile and desktop views
  • Add and view comments directly on the preview
  • Edit offer messaging and details
Mobile and desktop view toggle, comments, and editing tools

The mobile and desktop view toggle, comments, and editing tools.

Last modified on July 10, 2026