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Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

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Before you begin

To set up Trustpilot with Mention Me, you need access to the Trustpilot API. This is only accessible on the Enterprise Plan or as a Connect add-on module on Premium or Advanced Plans. Find out more about Trustpilot plans.

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Step 1 — Create authentication in Trustpilot

1

Navigate to API settings

In your account page, go to Integrations > Developers and click APIs.Trustpilot Integrations page showing Developers and APIs
2

Create an application

Create an application with the following details:
  • Application Name: Mentionme
  • Redirect URLs:
mention-me.com
demo.mention-me.com
Put each URL on a new line without commas.Creating a Mentionme application in Trustpilot with redirect URLs
3

Save the application

Press Create Application to save.
4

Get the API key and Secret

Scroll down to your newly created Mentionme application in the “Your applications” section. Click the arrow on the right to reveal your credentials.Trustpilot Your applications section showing the Mentionme appTrustpilot API key and Secret credentialsCopy your Trustpilot API key and Secret (you will need them in Step 2).
5

Get your BusinessUnitID

  • Navigate to your Trustpilot review page: https://uk.trustpilot.com/review/<your website address>
  • Right-click anywhere on your review page and select View Source
  • Search for the text BusinessUnitID
  • Copy the BusinessUnitID value (you will need it in Step 2) Finding the BusinessUnitID in Trustpilot page source

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Step 2 — Create authentication in Mention Me

1

Add new Trustpilot Integration

On the Mention Me platform, click Add new Trustpilot Integration.Mention Me platform Add new Trustpilot Integration button
2

Enter API Key and authenticate

Enter the API Key from Step 1 and press Login to Trustpilot.Entering Trustpilot API Key and Login to Trustpilot button
3

Log in to Trustpilot

You will be directed to the Trustpilot login to authenticate Mention Me.Trustpilot authentication login screenOnce authenticated, you will be redirected back to the Mention Me platform.
4

Enter remaining credentials

Enter the following from Step 1:
  • API Secret
  • Business Unit ID
  • Short Description to identify this account (e.g. “Trustpilot UK”) Entering API Secret, Business Unit ID and description in Mention Me
5

Notify Mention Me

Inform your Mention Me CSM or log a support request so they can complete the remaining setup.
Last modified on March 31, 2026