Documentation Index
Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
Use this file to discover all available pages before exploring further.
About this flow
This Klaviyo flow nudges your top brand advocates (referrers) to continue sharing with friends to earn additional rewards. By implementing this flow, you can:- Increase active customer revenue
- Increase premium customer revenue
- Increase retention
- Suggested copy
- Variables from Mention Me events
- Customer profile attributes
Prerequisites
- An active Mention Me referral programme that rewards customers
- The latest version of the Mention Me x Klaviyo integration is enabled — check integration status:
- Enabled — you are good to go.
- Not Connected — follow this setup guide.
- Working knowledge of Klaviyo personalisation variables
Supported channels
Basic workflow
- A customer refers a friend and receives a reward.
- After 4 days, an email reminder is sent (with consent), encouraging further sharing via their share link.
- After 14 days, a second reminder email is sent.
Steps to create the flow
Step 1: Install the flow
- Log into Klaviyo Flows
- Select Mention Me from the integrations
- Select Referrer Share Again Reminder
Step 2: Add content to reminder emails
- Update images, logos, and styles to match your brand
- Use Mention Me recommended variables where possible
Reminder examples
| 1st Reminder | 2nd Reminder |
|---|---|
Subject: Keep sharing! You’ve referred {{ person|lookup:'Mention Me Referrals' }} friends | Subject: Don’t forget to keep sharing — {{ person|lookup:'Mention Me Referrals' }} friends |
Populated email examples
Personalisation variables
| Variable | Description | Example |
|---|---|---|
{{ first_name|default:'there' }} | Customer’s name fallback | ”Ryder” or “there” |
{{ person|lookup:"Mention Me Share link"|default:'' }} | Unique share link | https://demo.mention-me.com/m/olk/se8fp-adrian-parris |
{{ person|lookup:'Mention Me Referrals' }} | Total successful referrals made by customer | 5 |
{{ event|lookup:'Offer Subject Copy'|default:'' }} | Current offer text for referring more friends | Treat a friend to 10% off and get £10 off |
Step 3: Test the preview
- Click Preview & Test
- Select a profile who matches the trigger criteria
Step 4: Activate the flow
Once everything is tested and finalised, click Review and Turn On in the flow design screen.