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Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

About the integration

Activate your biggest fans by feeding first-party advocacy data directly into Klaviyo to deliver higher engagement, retention, and revenue across your customer base.

Integration capabilities

  • Send contact data and opt-ins from Mention Me referred customers to Klaviyo in real-time
  • Use referral data to create coupon email reminders
  • Enhance other marketing channels by using referral and advocacy data to segment and target high-value customers

Prerequisites

Step 1: Set up the integration in Mention Me

Klaviyo integration setup walkthrough
1

Log into Mention Me

Log in to the Mention Me platform.
2

Click Connect to begin setup

Click Connect to begin the setup process.Mention Me Klaviyo integration page with Connect button
3

Agree to Terms and Conditions

Agree to the Terms and Conditions to allow Mention Me to transfer data to Klaviyo.Mention Me terms and conditions acceptance for Klaviyo integration
4

Click New authentication

Click New authentication.Mention Me New Authentication button for Klaviyo
5

Name your authentication

Name your authentication.Mention Me authentication name input field
6

Log in with Klaviyo details

Log in with your Klaviyo details.Klaviyo login page for authentication
7

Select the account to link

Select the account you wish to link Mention Me to.Klaviyo account selection for Mention Me integration
If you have multiple Klaviyo accounts, ensure you select the correct one (e.g., US vs UK).
8

Grant Mention Me permission

Grant Mention Me permission to access your Klaviyo account.Klaviyo permissions grant for Mention Me access
9

Select the newsletter list

Select the newsletter list for opt-ins.Newsletter list selection for Klaviyo opt-ins
10

Choose or create a list for opt-ins

Mention Me captures opt-ins during the referee journey or post-purchase. You may use an existing list or create a new one.Klaviyo list showing Mention Me as contact source
11

Verify the contact source

The $source for contacts will show as Mention Me.
If your list has Double Opt-in enabled, the contact must confirm before being added.
12

Select countries to sync

Select the country(s) you want to sync.Country selection for Klaviyo data sync in Mention Me
Send data only from relevant Mention Me enabled countries.
13

Click Connect to finish setup

Click Connect to finish setup.Mention Me Klaviyo integration setup confirmation
14

Confirm events are syncing

Mention Me events will now sync with Klaviyo for use in flows and segmentation.
15

Contact support if needed

For support, contact your CSM or submit a support request.

Multiple account setup (optional)

To integrate a second Klaviyo account, click Connect Another Account and repeat the setup steps. Mention Me Connect Another Account option for multiple Klaviyo accounts

Step 2: Enable pre-configured flows

Mention Me provides pre-built flows with email templates you can activate in Klaviyo:
  1. Referee Coupon Reminder — 3-email series encouraging referees to use their first-purchase coupon.
  2. Referrer Coupon Reminder — 3-email sequence nudging referrers to redeem their reward.
  3. Reminder to share again — 2-email flow motivating past customers to refer again.

Supplying Klaviyo credentials for opt-in triggering rules (optional)

Use this section if you have requested to enable checking of customers’ opt-in status before showing a newsletter sign-up overlay. This is separate from the full Klaviyo integration above.

Prerequisites

Step 1: Provide Klaviyo private API key

1

Log into Klaviyo

Log in to Klaviyo.
2

Navigate to API Keys

Navigate to Your Brand Name > Settings > Account > API Keys.Klaviyo Settings menu navigating to API KeysKlaviyo API Keys settings page
3

Create a Read-Only API key

Create a Private API Key with Read-Only permissions.
If you have multiple Klaviyo accounts, create a Private API Key for each account.
Creating a Private API Key with Read-Only permissions in Klaviyo
4

Download the credentials

Download the credentials so you can upload them to Mention Me.

Step 2: Send the API key securely to Mention Me

Mention Me platform showing secure file transfer navigation
1

Log into Mention Me

Log in to the Mention Me platform.
2

Navigate to Secure file transfer

Navigate to the Secure file transfer option under the Settings & Tools tab.Mention Me secure file transfer page under Settings and Tools
3

Upload your API key file

Click Upload secure file, then upload the file containing your API key.Mention Me Upload secure file button
4

Notify your CSM

Email your Mention Me Client Success Manager to let them know you’ve uploaded this information.
Last modified on March 31, 2026