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Documentation Index

Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt

Use this file to discover all available pages before exploring further.

Request SFTP setup

1

Open the SFTP page

Go to the SFTP page in the Mention Me platform.
2

Enter authentication details

Enter your IP addresses and SSH public keys under Authentication and IP allow list.
3

Save your details

Click Save to submit your details.SFTP authentication and IP allow list configuration

What happens next

  • Mention Me will email the user who submitted the authentication details to request a list of required folders for your SFTP integration. See SFTP data formats for folder and file examples.
  • We will also ask if you need Mention Me to generate any reports on a scheduled basis.

Your folder structure

Once setup is complete, your username and file paths will be visible in the Configuration and data section of the SFTP page. See SFTP connection for connection details. You can track all files sent and received, check for processing confirmation, and view logs under the created inbound and outbound folders. SFTP configuration and data section showing username and file paths

Updating your SFTP setup

To update your SSH Key or IP allow list, return to the SFTP page, update the relevant information, and click Save. Our team will review the update and contact you if anything further is needed. To add a new folder, reach out via the Help form.

Need help?

Contact the Support Team using the Help form.
Last modified on April 17, 2026