Where notices appear
- Section pills. An issue-count pill on a section (for example 1 issue), red for errors, amber for warnings.
- Editor banner. A summary above the canvas grouping issues as “Need attention” (blocking) and “Recommendations” (optional).
- Builder banners. Full-width notices at the top of the editor: a campaign with no running version, a promotion missing its follow-on, and a paused campaign (with a Resume button). See campaign-level notices below.
- Launch wizard. The Not ready to launch step lists everything blocking a launch.
Errors that block a launch
These must be fixed before a version can go live. In the launch wizard they appear under Not ready to launch, grouped by step, each with a Fix link that jumps to the section.| Notice | What it means and what to do |
|---|---|
| ”The referrer reward has no way to be fulfilled. Please add more vouchers.” | The referrer reward has no fulfilment method or no codes. Check the Rewards section and add a fulfilment method or upload vouchers. |
| ”The referee’s reward has no way to be fulfilled. Please add more vouchers.” | As above, for the referee reward. |
| ”The referrer reward has no remaining vouchers.” / “The referee’s reward has no remaining vouchers.” | The assigned voucher batch is empty. Upload more codes on the Rewards section’s Vouchers tab. |
| ”The A/B test variants are identical. Differentiate them to run a meaningful A/B test.” | Both variants are the same. Edit the non-control variant so they differ. |
| ”This A/B test is missing required settings. Set the test metric and what happens on each outcome.” | The A/B test wizard wasn’t completed. Reopen it via Adjust test settings and finish the metric and outcome steps. |
| ”This offer type isn’t available on your current package.” | The offer type needs a different package. Contact your Mention Me account manager. |
| ”This version was setup incorrectly, create a new experiment instead.” | The version is in a bad state. Create a fresh version. |
| ”This campaign has no triggering rules yet, so it will show to all customers. Restrict it to a specific segment of your customer base only.” | Blocks the first launch of a new campaign. Add triggering rules on the Trigger section to target a segment. Once a campaign is live this no longer blocks launching new versions, and appears as a warning instead. |
Warnings and recommendations
These do not block a launch. They appear in the Before you launch step (“These are optional improvements”) and as builder banners.| Notice | What it means and what to do |
|---|---|
| ”This campaign has received very few impressions. Check that your integration is set up correctly.” | Little or no traffic is reaching the campaign. Check your tag or integration. |
| ”This campaign is running low on voucher codes.” / “Vouchers in this campaign are expiring soon.” | Top up or refresh the voucher batch on the Rewards section. |
| ”The referrer reward vouchers are running low.” / “The referee’s reward vouchers are running low.” | The assigned batch is near empty. Upload more codes. |
| ”This promotion should have a follow-on queued to catch anyone who purchases after it ends.” | Queue a follow-on version so referrals are not interrupted when the promotion ends. See run a promotion. |
| ”This version ends without a follow-on queued. Add one so referrals aren’t interrupted.” | As above, for a standard version. |
| ”This A/B test has concluded. Review the results and consider starting a new one to keep optimising.” | The test is done. See monitor an A/B test. |
| ”You’re not running an A/B test. Create one to keep optimising your programme.” | A prompt to test. See set up an A/B test. |
Campaign-level notices
These show as a banner at the top of the editor on every version. They also appear on the campaigns list and home page.| Notice | What it means and what to do |
|---|---|
| ”This campaign is paused, so it is not being promoted to new customers. Existing customers’ share links keep working and their friends can still sign up to the referral offer.” | The campaign is paused. Click Resume on the banner, or use Settings > Resume campaign. See pause or resume a campaign. |
| ”This campaign has no actively running version, so it is not being promoted to your customers. Launch a version to resume.” | The campaign is live or paused but no version is currently within its live window, so nothing is being promoted. Launch a version. See launch a campaign and version. |