Sharing

The Channels

Channel	What it is, and when it works well
Name search	The referee redeems by searching the referrer’s name, with no link or message needed. Captures offline, in-conversation word of mouth. On average it delivers around 34% of new customers, and up to 77% for some brands.
Native share	Opens the device’s built-in share menu, so referrers can share via any app, including Instagram. Strong on mobile; has added 5-15% to share rate in tests.
Email	Sends the invitation from the referrer’s email client. Direct and traceable.
Direct link / Referral code	Copy a link or code to paste anywhere. Flexible: the referrer chooses their own channel.
WhatsApp / SMS	Personal, immediate and mobile-first.
Facebook / Facebook Messenger / Twitter (X) / LINE	Reach into a wider social network.

Setting Up Channels

For each device, drag channels into the selected list and reorder them. Each device has a maximum number of slots.

Don’t offer everything. Picking a few high-performing channels for your audience usually beats showing every option, which can overwhelm customers and dilute your strongest routes. Performance varies by sector and device, so this is a good thing to A/B test.

Referrals from Name search and similar word-of-mouth routes often aren’t visible in tools like Google Analytics (they show as direct or search traffic). Mention Me identifies them by matching the customer, so they are still attributed as referrals.

The Sharing section can be A/B tested, for example reducing the number of channels or adding WhatsApp on mobile. See set up an A/B test.

Getting Started

Customers

Campaigns

Reporting

Data & Uploads

The Channels

Setting Up Channels

​The Channels

​Setting Up Channels

The Channels

Setting Up Channels