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The following instructions are for Brand Referral, which is not currently available on the free Tier of the Shopify App. Contact us to know more.
The Mention Me Shopify App uses Checkout Extensibility features. Some screens are configured in Shopify, others in the Mention Me platform. This guide walks through editing the experience across both. Not sure if you’re using Checkout Extensibility? See the Shopify App Installation guide or contact our team. When a customer clicks the “Been referred by a friend?” link, they’re prompted to enter who referred them.
Checkout modal showing "Been referred by a friend?" prompt

Checkout modal: 'Been referred by a friend?'

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To Change the Image

1

Open Shopify Admin

Log into the Shopify Admin Console.
2

Open the Mention Me App

Search for “Mention Me” and open the app.
3

Update the Image

Update the image in the Referee experience section.
Mention Me Shopify app Referee experience image settings

The Referee experience image settings in the Mention Me Shopify app.

  • Recommended dimensions: 1200 x 300 px
  • Do not reference specific offers, as this is shown to all referees
  • All styling for this modal is inherited from Shopify’s theme

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To Change the Copy

1

Open the Name Search Offer Preview

Copy is controlled via the Mention Me platform, in the Name search offer preview.
Mention Me platform Name search offer preview

The Name search offer preview in the Mention Me platform.

2

Edit the Highlighted Content

Toggle “Text editing mode” and edit the highlighted content.
Text editing mode with editable content highlighted

Text editing mode with the editable content highlighted.

3

Save Your Changes

Click Save & Preview to apply your changes.
Save and Preview button in Mention Me platform

The Save and Preview button in the Mention Me platform.

Once saved, the updated copy appears in the preview.
Updated copy preview in Mention Me platform

The updated copy shown in the Mention Me platform preview.

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Thank You and Order Status Pages

The post-purchase Mention Me “Refer a Friend” journey displays on the Thank You and Order Status pages. Do not place this block within the right-hand Order Summary sidebar — it will be hidden on mobile.
Mention Me Refer a Friend journey on Thank You page

Refer a Friend journey on the Thank You page

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To Change Banner Copy and Imagery

1

Open the EntryPoint API Content

Copy is controlled in the Mention Me platform. Edit it in the offer preview within Entrypoint API content.
Mention Me platform EntryPoint API content editor

The EntryPoint API content editor in the Mention Me platform.

2

Update the Content

Use “Text editing mode” to update the content. Edit both the Personalised and Generic tabs.
3

Add an Image

Click “Add an image for this step” to add an image — it will auto-scale.
Shopify does not allow changing the default grey background colour of the banner. Once a customer engages with the initial CTA, all subsequent pages are handled within the Mention Me platform. Any modifications in the EntryPoint API preview will also affect mobile app implementations powered by EntryPoint.

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Customise Checkout Colours in Shopify

Customising checkout colours in Shopify settings

Customising checkout colours in Shopify settings.

1

Open Checkout Customiser

In your Shopify admin, go to Settings > Checkout > Configurations > Customise.
2

Open Settings

In the Checkout Editor, click the settings cog icon on the left-hand side menu.
3

Update Colours

Scroll to the Colour section. Use the colour picker or enter a HEX code to change:
  • Accent
  • Buttons
  • Error colours
These changes apply to your entire checkout flow, not just Mention Me elements.
Last modified on July 13, 2026