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Early access. This page documents the Secure File Sharing experience on app.mention-me.com, currently available as a beta. For the classic documentation, see How to Send Data Securely.
Use Secure File Sharing whenever you need to share sensitive files with Mention Me, such as customer data extracts or other confidential documents.

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Access Secure File Sharing

Navigate to Settings > Data & Reporting > Secure File Sharing.
The Secure File Sharing page with an empty file list and the Upload Files button in the top right

The Secure File Sharing page, showing the file list and the Upload Files button.

Files added to Secure File Sharing are only available for 2 weeks before they’re automatically deleted.

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Upload a File

1

Start a New Upload

Select Upload Files in the top right of the Secure File Sharing page.
The Upload Files panel with an optional description field and a drop zone for selecting a file

The Upload Files panel, showing the description field and file drop zone.

2

Select Your File

Drag and drop a file into the upload area, or click click to select a file to choose one from your computer. Files up to 500 MB are supported.
The Upload Files panel showing a selected file above the Upload button

A file attached in the Upload Files panel, ready to upload.

3

Add a Description

Add a description to help the Mention Me team identify the file’s purpose. This description applies to all files in the upload. If you leave it empty, the filename is used instead.
The Upload Files panel with a description entered for the selected file

A description added in the Upload Files panel before submitting.

4

Upload the File

Click Upload to submit. You’ll be redirected to the Secure File Sharing page, where a Success notification confirms your files have been uploaded.
The Secure File Sharing page showing a file being scanned for viruses after upload, with a success toast

A newly uploaded file being scanned for viruses, with a success notification.

Once the virus scan completes, the file becomes a downloadable link. Your team members and Mention Me staff can also access and download files in this shared space.
A processed file shown as a clickable, downloadable link on the Secure File Sharing page

A processed file shown as a downloadable link on the Secure File Sharing page.

To share a file with a colleague or with Mention Me, select the link icon in the Actions column to copy its URL to your clipboard.
A tooltip showing the option to copy a file's link to the clipboard

Copying a file's link from the Secure File Sharing page.

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Delete a File

1

Find the File

Locate the file you want to remove in the list on the Secure File Sharing page.
2

Select Delete

Select Delete next to the file you want to remove.
The Delete button in the Actions column next to a file in the Secure File Sharing list

The Delete button next to a file on the Secure File Sharing page.

3

Confirm Deletion

Confirm the deletion in the dialog that appears.
A confirmation dialog asking whether to delete a file, warning the action is not reversible

The delete confirmation dialog, warning that the action cannot be undone.

Deleting a file is not reversible.
Once deleted, a File deleted notification confirms the file has been removed from the list.
The Secure File Sharing page with an empty file list and a File deleted success toast

The Secure File Sharing page after a file has been deleted, showing a confirmation toast.

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See Also

How to Upload a CSV

Bulk-import customer data via CSV to suppress existing customers or enrol them into a referral offer.
Last modified on August 11, 2026