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Data feeds move files between you and Mention Me over SFTP. Inbound feeds send customer data to Mention Me. Outbound feeds send reports back to you. Keep inbound files under 90MB. Files older than 30 days are removed automatically. The first time you open Settings > Integrations & data > Data feeds, you’re guided through a setup flow that collects everything needed for your SFTP connection. Once you’ve completed it, Mention Me processes your request and configures your connection.

Before You Start

Have these ready:

Complete the Setup Flow

The flow is a Finish setup checklist with a progress bar. Work through it from top to bottom. Steps stay locked until the steps they depend on are done.
1

Add Your Feeds

On Feeds configured, click Inbound feed or Outbound feed, fill in the feed details and click Create feed. Each feed you add is listed under the step. Add as many as you need.
2

Enter Your SSH Key

On SSH key registered, click Enter SSH key, paste your public key and click Save key.
3

Enter Your IP Addresses

On IP allow list registered, click Enter IP allowlist, enter your addresses one per line and click Save allowlist.
4

Send to Mention Me

Once both are saved, click Send to Mention Me. Until you do, nothing is sent, and you can use Edit SSH key or Edit IP allowlist to make changes.
5

Add an Encryption Key

This step only appears if you marked a feed as encrypted. Use its action to generate an inbound key or import an outbound key. It completes once every encrypted feed has a key.
6

Wait for Mention Me

Mention Me Ops processing completes on its own once the Mention Me team has set up your feeds, SSH key and IP addresses on the SFTP server. No action is needed from you.
7

Share Connection Details

Click Send instructions to email the SFTP connection details to whoever is setting up the transfer, or Mark as done if you’ve already shared them. See SFTP Connection for the connection details and folder structure.
8

Transfer Your First File

First file transferred completes once the first file has been sent or received. Setup is then finished.

What to Expect

After you send, the SSH key and IP steps show who sent the request and when. They complete automatically once Mention Me has configured your connection. You don’t need to raise a ticket or chase. You can leave the page and come back at any point. Your progress is saved, apart from an SSH key or IP allowlist you’ve entered but not yet sent.

After Setup

Once your first file has transferred, Data feeds shows your feeds instead of the checklist. From there you can: Mention Me processes new feeds, SSH keys and IP addresses within two working days.

See Also

How to Manage Feeds

Inbound and outbound folders, naming and encryption.

How to Manage SSH Keys and Allowed IPs

Key formats, IP rules and adding more after setup.

How to Manage Encryption Keys

Generate and rotate PGP keys for encrypted feeds.

How to Upload a CSV

A one-off alternative to a recurring feed.
Last modified on November 5, 2026