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Settings is where you configure the workspace itself: the brand customers see, who can sign in, how tracking and data move, and the files you exchange with Mention Me. There are two settings areas, and they are easy to mix up:
  • Organisation settings live under Settings in the workspace sidebar. They apply to this brand. Open them from Settings while you are in a workspace.
  • Account settings live under your avatar, then Account settings. They follow you across every workspace you belong to.
Organisation settings sidebar showing grouped pages and a search
box

The organisation settings sidebar, with named groups and the Search settings box.

Find a Page

The organisation settings sidebar is grouped like the app: Type in Search settings at the top of that sidebar if you would rather jump than scan. Search matches page names and common synonyms. For example, typing debug finds Logs. Account settings stay ungrouped: General, Security, and Notifications. Some pages are admin-only. Direct links still open, but you will see You do not have permission to view this page until an admin helps. A few pages are early access and only appear when Mention Me has enabled them for your workspace.

Organisation

How to Update Organisation General Settings

Change the workspace name, URL slug, and homepage. Admin only.

How to Manage Organisation Members

Invite colleagues, change roles, and revoke access. Admin only.

How to View Billing and Invoices

See the plan, invoices, and payment details for the organisation. Admin only.

Brand & Communications

How to Manage Branding

List themes and upload font packs. Theme editing still finishes in Classic.

How to Manage Imagery

Set the workspace logo and social sharing image, and use the Image Library.

How to Set Your Reply-To Email

Choose where customer replies to referral emails are delivered. Admin only.

How to Set Your Referral Domain

Choose the subdomain customers use to reach referral pages. Admin only.

Programme

How to Set Voucher Stock Alerts

Get alerted when referrer or referee voucher stock runs low. Admin only.

How to Edit Default Copy

Open programme copy and tag copy. Early access. Editing finishes in Classic.

Integrations & Data

Connect Shopify and reward automation from Settings > Integrations. Dedicated integration guides will live with that directory. The pages below are the rest of this group.

How to Manage Tracking Setup

Choose how Mention Me tracks referrals, and find the snippets for your method.

How to Set Up Data Feeds

Configure inbound and outbound SFTP feeds. Admin only.

How to Manage SSH Keys and Allowed IPs

Control who can connect to sftp.mention-me.com. Admin only.

How to Manage Encryption Keys

Generate, import, and rotate PGP keys for encrypted feeds. Admin only.

How to Set Up Webhooks

Send programme events to your own HTTPS endpoints. Early access.

Files & Activity

How to Upload a CSV

Bulk-import existing customers, enrolments, and voucher codes.

How to Use Secure Files

Exchange encrypted files with Mention Me without using email.

How to Use the Integration Logs

Inspect tag fires, orders, and anything that Needs attention.

Account Settings

These follow you, not the workspace.

How to Update Your Account

Set your display name, language, and time zone.

How to Manage Account Security

Change your password, passkeys, and two-factor authentication.

How to Manage Notification Preferences

Choose email and in-app notifications. Early access.
Last modified on September 25, 2026