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Integrations is the directory of everything you can connect to Mention Me. Open it from Settings > Integrations. Some connections you finish here. Others still open Classic for the remaining setup.
The Integrations directory showing Shopify, reward providers, and Classic catalogue cards

The Integrations directory in Settings, with Essentials, Reward automation, and Classic catalogue sections.

Search and the type filter sit at the top of the page. Type options are All types, Essentials, Reward automation, and (when the Classic catalogue is visible) each Classic category. Connecting or disconnecting an integration needs a merchant admin role. Other roles can view the directory.

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Three Kinds of Integration

Shopify

Native. Connect a store, import existing customers, and fulfil rewards in Shopify.

Gorgias

Native. Connect Gorgias so agents can see a customer’s referral status in the ticket sidebar.

Reward automation

Native. Connect GiftCloud, Love2shop, SAP Commerce Cloud, Runa, or Fanatics so they can fulfil rewards, or Recharge to duplicate an already-created Shopify referrer discount into a customer’s Recharge portal.

Configured in Classic

Catalogue cards for ESPs, ads, and reviews. Clicking one opens Classic for setup.

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Essentials: Shopify

Shopify lives in the Essentials section. The card shows whether a store is connected, and an admin can install the Mention Me app or disconnect it. You can connect more than one store. Each extra store is another install of the Mention Me Shopify app, then the same OAuth round-trip back to app.mention-me.com. See Understanding Shopify in Mention Me.

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Essentials: Gorgias

Gorgias also lives in the Essentials section. Connecting it is self-serve: enter your Gorgias domain, user email, and API key, and Mention Me completes the rest of the setup automatically. See How to Connect Gorgias.

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Reward Automation

Reward automation is a row of provider cards: Runa, GiftCloud, Love2shop, Fanatics (FanCash), SAP Commerce Cloud, and Recharge. Connect adds the first set of credentials. Manage opens the list of connections for that provider, where you can edit one or add another. There is no delete for most providers. To stop using a connection, stop pointing rewards at it. See How to Connect a Reward Automation Provider. For how fulfilment fits the reward model, see Understanding Rewards and Vouchers.

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Configured in Classic

When Classic links are on for your account, the directory also lists marketing automation, customer data platform, paid social, and reviews integrations. Each card is a Classic round-trip: clicking it opens that integration’s page on mention-me.com.
Meta and TikTok cards, Meta showing Set up in Mention Me Classic

Paid social catalogue cards, with a Set up in Mention Me Classic tooltip on Meta.

Credential setup, field mapping, and journey recipes still live in Classic. The Mention Me docs page for each integration explains what it does, then points at the canonical Classic guide. Do not duplicate those setup steps here. If you do not see the Classic catalogue, your account only has the native Shopify and reward-automation cards. Speak to your Mention Me contact if you expected more.

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How the Classic Round-Trip Works

  1. You click a catalogue card (or Connect) on Settings > Integrations.
  2. Classic opens on that integration’s details page.
  3. You finish setup there, using the Classic guide linked from the Mention Me docs article.
  4. You return to Mention Me. The directory is unchanged: Classic still owns those credentials.
Shopify and reward automation never take this path. Those stay in Mention Me end to end.

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Where to Go Next

How to Connect Shopify

Link a store from Settings > Integrations.

How to Connect a Reward Automation Provider

Add and edit credentials for GiftCloud, Love2shop, SAP Commerce Cloud, Runa, Fanatics, or Recharge.

Klaviyo

A typical Classic catalogue page: what it does, then the Classic setup guide.

Understanding Rewards and Vouchers

How reward automation sits next to voucher batches.
Last modified on September 25, 2026