Skip to main content
This page is visible to organisation admins only. If you see You do not have permission to view this page, ask an admin to make the change, or to invite you with the Admin role.
To connect to the Mention Me SFTP server at sftp.mention-me.com, you need an SSH public key registered with Mention Me, and you must connect from an IP address on your allowlist. Both are applied by the Mention Me team.
Setting up SFTP for the first time? Enter your SSH key and IP addresses in the setup flow on Data feeds. See How to Set Up Data Feeds.

SSH Key Requirements

  • Paste the public key only, never your private key.
  • Use a standard OpenSSH public key, for example one starting ssh-ed25519 or ssh-rsa.
  • One key per entry. Add a separate key for each system that connects.

IP Address Requirements

  • Enter public IPv4 or IPv6 addresses, or CIDR ranges, one per line. For example 203.0.113.4 or 198.51.100.0/24.
  • Private (internal) addresses such as 10.x, 172.16-31.x and 192.168.x can’t be added. Enter your network’s public addresses.
  • Ranges can’t be wider than /20 (4,096 addresses). Split wider ranges into smaller ones.

Add Keys and IP Addresses After Setup

Once setup is finished, manage access from Settings > Integrations & data > Data feeds > SSH keys & IP.
SSH keys and allowed IPs for the Mention Me SFTP
server

The SSH keys and IP page, with public keys and the IP allowlist.

1

Open SSH Keys and IP

Go to Settings > Integrations & data > Data feeds, then SSH keys & IP.
2

Add an SSH Key

Under SSH public keys, click Add SSH key, paste the key and click Submit key.
3

Add IP Addresses

Under IP address allowlist, click Add IP addresses, enter the addresses and click Submit allowlist.
4

Wait for Mention Me

Mention Me applies new keys and IP addresses within two working days. They appear in the list once they’re live.
Use Copy SSH key or Copy IP range on a row when you need the value elsewhere. To remove a key or IP address, contact Mention Me support.

See Also

How to Set Up Data Feeds

The first-time setup flow and what to expect.

SFTP Connection

Host, port and folder structure.
Last modified on November 5, 2026