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Early access. Shopify-managed rewards are available when the Shopify-managed reward feature is on for your account. If the Rewards section only offers a discount that already exists in Shopify, this is not on yet.
A Shopify-managed reward is a referral reward whose discount Mention Me creates in your connected store. You configure it on the campaign’s Rewards section, not on the Integrations directory.
Shopify discount settings with store, specific collections, and eligibility

Fulfilment set to Shopify, with store, collections, combinations, and eligibility.

This is different from Managed in Shopify, where you pre-create the discount in Shopify Admin and Mention Me issues codes for it. See the Shopify fulfilment guide for that Classic path.

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What You Can Set

Once a store is connected and has discount-write permission, the Shopify-managed fields include:
  • Store. Which connected shop Mention Me creates the discount on. Only shops with the Mention Me app installed and discount permissions appear.
  • Item scope. All products, specific collections, or specific products.
  • Combines with. Whether the discount can stack with order, product, or shipping discounts.
  • Customer eligibility. All customers, new customers only, or specific Shopify customer segments.
  • Purchase type. One-time purchase only (the default), subscription orders, or both. Set this to include subscription when the discount also needs to work on a recurring order, for example when Recharge is connected.
  • Code format. Prefix and random code, or a personalised template. See Personalised Shopify Discount Codes.
Pick the store first. The other fields wait until a store is selected, because collections, products, and segments belong to that shop.

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Before You Use It

  • The store is connected
  • The Mention Me app on that store has permission to write discounts
  • You are editing a draft version. Live versions lock the Rewards section
If no store appears in the picker, reconnect Shopify and check the app’s discount permission in Shopify Admin.

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How It Fits Fulfilment

On the Rewards section, fulfilment can be a coupon you upload, a webhook, or Shopify. Shopify-managed rewards are the Shopify option where Mention Me owns the discount record. Use them when you want the code, scope, and eligibility to stay in Mention Me rather than in a discount you maintain by hand in Shopify. For the rest of the reward (type, value, validity, issuing delay), stay on Rewards.

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See Also

Rewards

Type, value, fulfilment, and personalised code templates.

How to Connect Shopify

The store must be connected, with discount permissions, before these fields appear.

How to Connect a Reward Automation Provider

Includes Recharge, for pushing a subscription-eligible discount into a customer’s Recharge portal.

Shopify fulfilment

Classic guide for discounts you create in Shopify Admin.
Last modified on September 25, 2026