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Recharge is a card in the Reward automation section of Settings > Integrations, alongside GiftCloud, Love2shop, SAP Commerce Cloud, Runa, and Fanatics. Unlike those, it takes a single access token rather than a per-connection dialog. For the field itself, see the Recharge tab on How to Connect a Reward Automation Provider.

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What This Connection Does

When a referrer earns a reward, Mention Me creates the Shopify discount code as normal, then pushes it into Recharge automatically, provided the reward has duplication to Recharge switched on. The referrer redeems it in their Recharge customer portal, against an existing subscription. Referee (and IFA) rewards are never pushed to Recharge. Referees redeem their discount at Shopify checkout as normal.

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Before You Connect

Recharge needs a connected Shopify store with Shopify-managed-rewards write access. Without one, referrer codes still need manual import into Recharge, connecting still works, but a warning is shown on the card.

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Create the Access Token

1

Open Reward Automation

Go to Settings > Integrations and find the Recharge card in the Reward automation section.
2

Create a Recharge API Token

In the Recharge Portal, go to Tools & apps > API tokens and create a token with Read and Write access to Discounts (read_discounts and write_discounts). See Recharge’s own guide: Recharge API token.
The Recharge API token scope screen with write_discounts and read_discounts checked under Discounts

The Discounts scope, with read_discounts and write_discounts checked.

3

Paste the Access Token

Back in Mention Me, click Connect, then paste the Recharge access token.
4

Confirm Connected

The card shows Connected, with the date and who connected it. It never shows the token itself.

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Reconnect

Pasting a new token replaces the stored one in place. You don’t need to disconnect first.

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Disconnect

Only admins can disconnect. Disconnecting is a soft delete - there is no separate on/off toggle.

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What Gets Synced (and What Doesn’t)

  • Both of these must be true on the reward, or nothing pushes: Duplicate to Recharge is switched on, and the purchase type includes subscription orders. The default purchase type is one-time purchase only, so switching on the toggle alone is not enough.
  • Referrer rewards only. Referee and IFA rewards never sync.
  • The code is a genuine Shopify discount code. It’s applied via the customer’s Recharge portal against their subscription, not entered separately at Shopify checkout.

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Common Issues

Check the token was copied in full from Recharge, with no leading or trailing spaces, and hasn’t been revoked on the Recharge side. Also check it has Read and Write access to Discounts - a token scoped to another resource, or Read-only, is rejected.
No connected Shopify store has Shopify-managed-rewards write access yet. See Shopify-managed rewards. Connecting still works, but codes need manual import into Recharge until this is set up.
Check the reward has both Duplicate to Recharge switched on and a purchase type that includes subscription orders - the toggle alone does not push a code if the discount is still one-time purchase only. If both are set, surfacing a failed push isn’t built yet, so a stuck push is currently silent. Submit a support request if a referrer reports a missing code.

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See Also

How to Connect a Reward Automation Provider

The Recharge credential field, alongside GiftCloud, Love2shop, and others.

Understanding Reward Automation

What reward automation is, and what you can do once connected.

Shopify-Managed Rewards

The prerequisite for Recharge codes to sync automatically.

How to Connect Shopify

Link a store from Settings > Integrations.
Last modified on September 25, 2026