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Open Settings > Logs to inspect integration signals: tag fires, orders, and validation issues.
Logs settings showing health, volume, Needs attention, and the event table

The Logs page, with summary cards, filters, and the event table.

This is the app.mention-me.com home for what Classic calls the debug dashboard. See Understanding the Debug Dashboard for the Classic screen. Everyone in the organisation can open Logs. Use it after tracking setup to confirm tags are firing.

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Read the Summary Cards

The header has a time range (Last hour, Last 24 hours, Last 7 days, Last 30 days) and an auto-refresh toggle. The default window is the last 24 hours. Filters include status, event type, source, situation, locale, currency, and app / version. Status values are Valid, Errors, Warnings, and Duplicates. Search accepts an id, email, or order id. The placeholder is Search id, email, order id… Click a row to open the event detail, including the payload and validation messages.

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See Also

How to Manage Tracking Setup

Choose an install method and find tag snippets.

Debug Dashboard

Classic documentation for the same kind of signal log.
Last modified on September 25, 2026