Approvables
An approvable is a pending referral outcome awaiting your review before its reward is fulfilled. Every approvable surfaces in one of two queues under Customers:- Pending Rewards holds outcomes that need a manual decision because the reward’s own settings require approval.
- Fraud Review holds outcomes flagged as suspicious, ranked by fraud score.
Fraud Scores
Each approvable carries a fraud score reflecting how suspicious the referral looks, based on signals such as matching details between referrer and referee. The score is what makes bulk action safe: you can approve or decline in bulk by score threshold, clearing the obviously fine and the obviously abusive in one pass, and spend judgement only on the middle.Fraud versus Fraud Rules
The two words are deliberately distinct:- Fraud is what customers do: referral abuse such as self-referral.
- Fraud rules and the fraud score are the platform’s own controls for detecting it, which is what you read and adjust in the campaign editor.
Where the Controls Live
Detection is tuned per campaign, in the campaign editor’s fraud controls. Review happens per outcome, in the two queues. Each queue also has its own settings sheet controlling how it behaves, such as how long items wait before they escalate. A customer can also carry a Suspected of gaming flag on their profile. That is a customer-level state rather than a campaign control, and it feeds the fraud score as one of its signals. See mark or remove a gaming suspicion.
The Settings control in the campaign editor, where fraud controls and campaign settings are opened.
The fraud controls, listing the rules and weighting each signal that feeds the score.
Product referral campaigns have no fraud controls to configure. Their
protections are built into the campaign type.
See Also
Fraud Review
Review suspicious referral activity flagged for approval, tune your signals, and act in bulk.
Pending Rewards
Approve or decline referral rewards that need a manual decision.
Campaign Settings
Adjust a campaign’s URLs, email and advanced options, pause or resume it, and
configure how referrals are scored and reviewed for fraud.
Understanding Rewards and Vouchers
How rewards are defined and fulfilled, and how vouchers and batches keep them stocked.