Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.
Enable live tracking switches your tags to live. It sits on the launch checklist, so it only becomes actionable after you prepare to launch.Mention Me confirms the step for you. You do not tick it by hand. For most methods it completes when Mention Me detects live traffic. For Shopify it completes as soon as you prepare to launch.The exact change depends on your tracking integration method.
JavaScript tags
Shopify
Google Tag Manager
Point your JavaScript tags at tag.mention-me.com, not tag-demo.mention-me.com. Mention Me confirms once it detects any live traffic.
1
Update your tag URLs
Remove -demo from your Mention Me JavaScript tag URLs wherever they appear. Change tag-demo.mention-me.com to tag.mention-me.com.
2
Publish your changes
Save and publish those changes to your live website.
3
Wait for confirmation
Return to the Onboarding Hub. The step completes when Mention Me sees the first live fire.
Mention Me switches the Shopify app to Production for you when you prepare to launch. You do not need to change the environment setting in Shopify Admin.The step completes at the same time, so there is nothing to wait for. Your store does not need live traffic first.
Understanding prepare to launch and campaign launch
Where live tracking sits between those two moments.
Tag Integration
Entry points and testing.
Onboarding
Back to the hub.
Last modified on September 28, 2026
Was this page helpful?
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Mention Me Docs","colors":{"primary":"#4C57E6","light":"#FF3EB5","dark":"#21174B"},"logo":{"light":"https://mintcdn.com/mentionme/V2LNKGCh7ROBia07/logo/light.svg?fit=max\u0026auto=format\u0026n=V2LNKGCh7ROBia07\u0026q=85\u0026s=747c8cd37a71a653a020675616c849f3","dark":"https://mintcdn.com/mentionme/V2LNKGCh7ROBia07/logo/dark.svg?fit=max\u0026auto=format\u0026n=V2LNKGCh7ROBia07\u0026q=85\u0026s=100c40618765923e52d9db84344692e6"},"favicon":"https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/favicon.ico?fit=max\u0026auto=format\u0026n=Dcv4Ct-ZIyuK4Pcd\u0026q=85\u0026s=cc9c8c8b015455ba82e2820c8306a4ab","background":{"color":{"light":"#FFFFFF","dark":"#22272E"}},"navbar":{"primary":{"type":"button","label":"Contact support","href":"https://help.mention-me.com/hc/en-gb/requests/new"}},"footer":{"socials":{"x":"https://x.com/mentionme","linkedin":"https://linkedin.com/company/mention-me"},"links":[{"header":"Company","items":[{"label":"Website","href":"https://www.mention-me.com"},{"label":"Platform","href":"https://app.mention-me.com"},{"label":"Support","href":"https://help.mention-me.com/hc/en-gb/requests/new"},{"label":"Status","href":"https://status.mention-me.com"}]}]},"seo":{"metatags":{"og:site_name":"Mention Me Docs"}},"errors":{"404":{"redirect":true,"title":"Page not found","description":"The page you're looking for may have moved. Try searching or head back to the [home page](/knowledge/getting-started/overview)."}},"contextual":{"options":["assistant","copy","claude","chatgpt","cursor","mcp","add-mcp"],"display":"toc"},"metadata":{"timestamp":true},"styling":{"latex":false},"navigation":{"global":{"anchors":[{"anchor":"Submit a Request","icon":"headset","href":"https://help.mention-me.com/hc/en-gb/requests/new"},{"anchor":"Platform","icon":"gauge","href":"https://app.mention-me.com"},{"anchor":"Status","icon":"signal","href":"https://status.mention-me.com"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"mentionme","hasAudioNarration":false,"actualSubdomain":"mentionme","customDomains":["docs.mention-me.com"],"gitSource":{"type":"github","owner":"mention-me","repo":"mention-me-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"feedback":{"thumbs":true,"agentFeedback":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"},"REMOVE_BRANDING":{"status":"DISABLED"},"CONTEXTUAL_FEEDBACK":{"status":"DISABLED"},"CODE_SNIPPET_FEEDBACK":{"status":"DISABLED"},"WEB_MCP":{"status":"ENABLED"},"NARRATION":{"status":"ENABLED"}},"buildId":"6af2019b0da5396f96340ce0","clientVersion":"0.0.4102","searchFilterCounts":[{"language":"default","tag":"Guides","count":365},{"language":"default","tag":"Integrations","count":73},{"language":"default","tag":"Referral","count":57},{"language":"default","tag":"Documentation","count":50},{"language":"default","tag":"API \u0026 Webhooks","count":45},{"language":"default","tag":"Customers","count":44},{"language":"default","tag":"Reporting","count":43},{"language":"default","tag":"Campaigns","count":42},{"language":"default","tag":"ESP \u0026 CRM Integrations","count":38},{"language":"default","tag":"Getting Started","count":32}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":true,"hasWebMcpPermissions":true,"toggles":[],"googleFontsInlined":false},"customCss":[{"filePath":"custom.css","content":".mm-partner-badge{padding:0 16px 8px;margin-bottom:10px}.mm-partner-badge-inner{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:6px 10px;font-size:12px;line-height:1.3;color:#9ca3af;border:1px solid rgba(0, 0, 0, 0.07);border-radius:6px}.dark .mm-partner-badge-inner{border-color:rgba(255, 255, 255, 0.08)}.mm-partner-badge-content{min-width:0}.mm-partner-badge-context{color:#9ca3af}.dark .mm-partner-badge-context{color:#6b7280}.mm-partner-badge-name{font-weight:500;color:#6b7280}.dark .mm-partner-badge-name{color:#9ca3af}.mm-partner-badge-code{font-family:ui-monospace, SFMono-Regular, Menlo, monospace;color:#9ca3af}.dark .mm-partner-badge-code{color:#6b7280}.mm-partner-badge-reset{all:unset;flex-shrink:0;font-size:13px;line-height:1;color:inherit;cursor:pointer;opacity:0.3}.mm-partner-badge-reset:hover{opacity:0.7}.mm-partner-badge-switch{all:unset;flex-shrink:0;font-size:11px;line-height:1;color:#6b7280;text-decoration:underline;text-underline-offset:2px;cursor:pointer;opacity:0.8}.mm-partner-badge-switch:hover{opacity:1}.dark .mm-partner-badge-switch{color:#9ca3af}.mm-partner-badge-reenable{all:unset;color:#6b7280;text-decoration:underline;text-underline-offset:2px;cursor:pointer}.mm-partner-badge-reenable:hover{color:#4b5563}.dark .mm-partner-badge-reenable{color:#9ca3af}.dark .mm-partner-badge-reenable:hover{color:#d1d5db}pre code{width:auto!important;min-width:0!important;max-width:100%!important;padding:0!important;word-break:break-all!important;overflow-wrap:break-word!important;white-space:pre-wrap!important}body:has(.docs-home) #header,body:has(.docs-home) #page-title{display:none}body:has(.docs-home) #content-container,body:has(.docs-home) article,body:has(.docs-home) .prose{max-width:none}html:has(.docs-home){background-color:#ffffff}body:has(.docs-home){background:transparent}body:has(.docs-home) #background-color{background-color:#ffffff;background-image:radial-gradient(ellipse 120% 80% at 50% -10%, #c9cef8 0%, transparent 58%),\n radial-gradient(ellipse 70% 55% at 0% 30%, #f7cce8 0%, transparent 55%),\n radial-gradient(ellipse 60% 50% at 100% 15%, #d4d8f8 0%, transparent 50%);background-repeat:no-repeat}html.dark:has(.docs-home){background-color:#22272e}html.dark body:has(.docs-home){background:transparent}html.dark body:has(.docs-home) #background-color{background-color:#22272e;background-image:radial-gradient(ellipse 120% 80% at 50% -10%, #3d4280 0%, transparent 58%),\n radial-gradient(ellipse 70% 55% at 0% 30%, #5a3350 0%, transparent 55%),\n radial-gradient(ellipse 60% 50% at 100% 15%, #3a3f73 0%, transparent 50%);background-repeat:no-repeat}body:has(.docs-home) main,body:has(.docs-home) #content-container{min-height:100vh;background:transparent}.docs-home{width:100%;padding:0 1.25rem 5rem}.docs-home-inner{max-width:72rem;margin:0 auto}.docs-home-hero{max-width:1000px;padding:5.5rem 0 2.75rem;margin:0 auto;text-align:center}.docs-home-title{max-width:1000px;margin:0 auto 2.5rem;font-size:4rem;font-weight:600;line-height:4.5rem;color:#21174b;letter-spacing:-1px}.dark .docs-home-title{color:#f4f2fb}.docs-home-lede{margin:0;font-size:1rem;line-height:1.45;color:#5c5674}.docs-home-why{margin:1.15rem 0 0}.docs-home-why a{display:inline-flex;gap:0.45rem;align-items:center;padding:0.5rem 0.95rem 0.5rem 0.75rem;font-size:0.9rem;font-weight:500;line-height:1.2;color:#21174b;text-decoration:none;background:rgba(255, 255, 255, 0.72);border:1px solid rgba(33, 23, 75, 0.2);border-radius:999px}.docs-home-why a:hover{color:#4c57e6;border-color:#4c57e6}.docs-home-why a svg{width:1rem;height:1rem}.dark .docs-home-why a{color:#f4f2fb;background:rgba(34, 39, 46, 0.55);border-color:rgba(255, 255, 255, 0.2)}.dark .docs-home-why a:hover{color:#c5c9f8;border-color:#c5c9f8}.docs-home-platforms{max-width:650px;margin:0 auto}.docs-home-section-title{margin:3.5rem 0 1.75rem;font-size:1.75rem;font-weight:600;line-height:2.25rem;color:#21174b;text-align:center;letter-spacing:-0.5px}.dark .docs-home-section-title{color:#f4f2fb}.docs-home-topics{margin-top:0}.dark .docs-home-lede{color:#b4afc6}@media (max-width: 640px){.docs-home-title{font-size:2.5rem;line-height:2.85rem}}.cl-meta{display:flex;flex-wrap:wrap;gap:0.4rem 0.55rem;align-items:center;margin:0 0 1.25rem;font-size:0.8rem;font-weight:500;line-height:1.2;color:#5c5674}.cl-meta-date{font-variant-numeric:tabular-nums}.dark .cl-meta{color:#b4afc6}.cl-pill{display:inline-flex;align-items:center;padding:0.18rem 0.5rem;font-size:0.7rem;font-weight:600;line-height:1.2;letter-spacing:0.01em;border-radius:999px}.cl-pill-new{color:#4c57e6;background:rgba(76, 87, 230, 0.1)}.cl-pill-improved{color:#5c5674;background:rgba(33, 23, 75, 0.06)}.cl-pill-fixed{color:#8a2e6a;background:rgba(255, 62, 181, 0.1)}.cl-pill-area{color:#5c5674;background:transparent;border:1px solid rgba(33, 23, 75, 0.12)}.dark .cl-pill-new{color:#c5c9f8;background:rgba(76, 87, 230, 0.22)}.dark .cl-pill-improved{color:#d5d1e4;background:rgba(255, 255, 255, 0.06)}.dark .cl-pill-fixed{color:#f5b6dd;background:rgba(255, 62, 181, 0.16)}.dark .cl-pill-area{color:#d5d1e4;border-color:rgba(255, 255, 255, 0.14)}.cl-pill-platform-update{color:#21174b;background:rgba(76, 87, 230, 0.1)}.dark .cl-pill-platform-update{color:#c5c9f8;background:rgba(76, 87, 230, 0.22)}.cl-author{margin:0.85rem 0 0;font-size:0.875rem;font-weight:600;color:#21174b}.dark .cl-author{color:#f4f2fb}"}],"page":{"pagePath":"knowledge-app/onboarding/enable-live-tracking","slug":"/knowledge-app/onboarding/enable-live-tracking","pageMetadata":{"title":"How to Enable Live Tracking","description":"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.","sidebarTitle":"Enable Live Tracking","href":"/knowledge-app/onboarding/enable-live-tracking"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,code:`code`,p:`p`,strong:`strong`,..._provideComponents(),...props.components},{Card,CardGroup,Heading,Note,Step,Steps,Tab,Tabs}=_components;if(!Card)_missingMdxReference(`Card`,true);if(!CardGroup)_missingMdxReference(`CardGroup`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!Note)_missingMdxReference(`Note`,true);if(!Step)_missingMdxReference(`Step`,true);if(!Steps)_missingMdxReference(`Steps`,true);if(!Tab)_missingMdxReference(`Tab`,true);if(!Tabs)_missingMdxReference(`Tabs`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Enable live tracking`}),` switches your tags to live. It sits on the launch checklist, so it only becomes actionable after `,_jsx(_components.a,{href:`/knowledge-app/onboarding/prepare-to-launch`,children:`you prepare to launch`}),`.`]}),`\n`,_jsx(_components.p,{children:`Mention Me confirms the step for you. You do not tick it by hand. For most methods it completes when Mention Me detects live traffic. For Shopify it completes as soon as you prepare to launch.`}),`\n`,_jsxs(_components.p,{children:[`The exact change depends on your `,_jsx(_components.strong,{children:`tracking integration method`}),`.`]}),`\n`,_jsxs(Tabs,{children:[_jsxs(Tab,{title:`JavaScript tags`,icon:`code`,id:`javascript-tags`,children:[_jsxs(_components.p,{children:[`Point your JavaScript tags at `,_jsx(_components.code,{children:`tag.mention-me.com`}),`, not `,_jsx(_components.code,{children:`tag-demo.mention-me.com`}),`. Mention Me confirms once it detects any live traffic.`]}),_jsxs(Steps,{children:[_jsx(Step,{title:`Update your tag URLs`,children:_jsxs(_components.p,{children:[`Remove `,_jsx(_components.code,{children:`-demo`}),` from your Mention Me JavaScript tag URLs wherever they appear. Change `,_jsx(_components.code,{children:`tag-demo.mention-me.com`}),` to `,_jsx(_components.code,{children:`tag.mention-me.com`}),`.`]})}),_jsx(Step,{title:`Publish your changes`,children:_jsx(_components.p,{children:`Save and publish those changes to your live website.`})}),_jsx(Step,{title:`Wait for confirmation`,children:_jsx(_components.p,{children:`Return to the Onboarding Hub. The step completes when Mention Me sees the first live fire.`})})]})]}),_jsxs(Tab,{title:`Shopify`,icon:`shopify`,iconType:`brands`,id:`shopify`,children:[_jsxs(_components.p,{children:[`Mention Me switches the Shopify app to `,_jsx(_components.strong,{children:`Production`}),` for you when you `,_jsx(_components.a,{href:`/knowledge-app/onboarding/prepare-to-launch`,children:`prepare to launch`}),`. You do not need to change the environment setting in Shopify Admin.`]}),_jsx(_components.p,{children:`The step completes at the same time, so there is nothing to wait for. Your store does not need live traffic first.`}),_jsx(Note,{children:_jsxs(_components.p,{children:[`If the step stays pending, `,_jsx(`a`,{href:`https://help.mention-me.com/hc/en-gb/requests/new`,target:`_blank`,rel:`noopener noreferrer`,children:`contact support`}),`.`]})})]}),_jsxs(Tab,{title:`Google Tag Manager`,icon:`google`,iconType:`brands`,id:`google-tag-manager`,\"data-child-tab-ids\":`[\"community-template\",\"legacy-manual-javascript\"]`,children:[_jsxs(_components.p,{children:[`In Google Tag Manager, set the Mention Me tag template’s `,_jsx(_components.strong,{children:`Environment`}),` to `,_jsx(_components.strong,{children:`Live`}),`. Mention Me confirms once it detects any live traffic.`]}),_jsxs(Tabs,{children:[_jsxs(Tab,{title:`Community template`,id:`community-template`,children:[_jsxs(_components.p,{children:[`The Mention Me Referral Tag GTM template has no URLs to edit. You switch environments with the tag’s `,_jsx(_components.strong,{children:`Environment`}),` field.`]}),_jsxs(Steps,{children:[_jsx(Step,{title:`Open each Mention Me tag`,children:_jsxs(_components.p,{children:[`In Google Tag Manager, go to `,_jsx(_components.strong,{children:`Tags`}),` and open each Mention Me Referral Tag.`]})}),_jsx(Step,{title:`Set Environment to Live`,children:_jsxs(_components.p,{children:[`Change the `,_jsx(_components.strong,{children:`Environment`}),` field from `,_jsx(_components.strong,{children:`Test`}),` to `,_jsx(_components.strong,{children:`Live`}),`. `,_jsx(_components.code,{children:`Live`}),` sends events to `,_jsx(_components.code,{children:`tag.mention-me.com`}),`; `,_jsx(_components.code,{children:`Test`}),` sends them to `,_jsx(_components.code,{children:`tag-demo.mention-me.com`}),`.`]})}),_jsx(Step,{title:`Publish your container`,children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Save`}),` each tag, then `,_jsx(_components.strong,{children:`Submit`}),` and publish your GTM container.`]})})]})]}),_jsxs(Tab,{title:`Legacy (manual JavaScript)`,id:`legacy-manual-javascript`,children:[_jsxs(_components.p,{children:[`If you deployed the Mention Me tags through a `,_jsx(_components.strong,{children:`Custom HTML`}),` tag in GTM, switch the environment in the tag URL.`]}),_jsxs(Steps,{children:[_jsx(Step,{title:`Update your Custom HTML tags`,children:_jsxs(_components.p,{children:[`In each Mention Me Custom HTML tag, switch the tag URL from `,_jsx(_components.code,{children:`tag-demo.mention-me.com`}),` to `,_jsx(_components.code,{children:`tag.mention-me.com`}),`.`]})}),_jsx(Step,{title:`Preview and publish`,children:_jsx(_components.p,{children:`Use GTM’s Preview mode to confirm the tags still fire, then publish the container.`})})]})]})]})]})]}),`\n`,_jsx(_components.p,{children:`If you integrated through the Mention Me API, switch those calls to live.`}),`\n`,_jsx(Note,{children:_jsx(_components.p,{children:`If Mention Me never detected a tag fire during setup, this step may not\nappear. The hub skips it as not needed.`})}),`\n`,_jsx(_components.p,{children:`The Onboarding Hub stays visible until this step confirms.`}),`\n`,_jsx(Heading,{level:`2`,id:`see-also`,children:`See Also`}),`\n`,_jsxs(CardGroup,{cols:2,children:[_jsx(Card,{title:`Set up tracking`,icon:`broadcast-tower`,href:`/knowledge-app/onboarding/set-up-tracking`,children:_jsx(_components.p,{children:`Install the tags this step switches to live.`})}),_jsx(Card,{title:`Understanding prepare to launch and campaign launch`,icon:`scale-balanced`,href:`/knowledge-app/onboarding/understanding-prepare-and-launch`,children:_jsx(_components.p,{children:`Where live tracking sits between those two moments.`})}),_jsx(Card,{title:`Tag Integration`,icon:`code`,href:`/developer-docs/integration/overview`,children:_jsx(_components.p,{children:`Entry points and testing.`})}),_jsx(Card,{title:`Onboarding`,icon:`list-check`,href:`/knowledge-app/onboarding/overview`,children:_jsx(_components.p,{children:`Back to the hub.`})})]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"How to Enable Live Tracking","description":"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.","sidebarTitle":"Enable Live Tracking","href":"/knowledge-app/onboarding/enable-live-tracking"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"See Also","slug":"see-also","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/mentionme/585da3591117c76f/clerk-loader.js","/_mintlify/custom/mentionme/8c2fd5fe6a58ba82/posthog.js","/_mintlify/custom/mentionme/6b3953f5758cd5c3/tests/sftp-tree.js","/_mintlify/custom/mentionme/621493ede3850bd6/version-switch.js"],"subdomain":"mentionme","siteName":"Mention Me Docs","title":"How to Enable Live Tracking - Mention Me Docs","navMaps":{"firstHrefInVersion":{"Classic docs":{"href":"/knowledge/getting-started/overview","matchLevel":2},"Mention Me docs":{"href":"/knowledge-app/onboarding/enable-live-tracking","matchLevel":0}},"firstHrefInLanguage":{}},"lastModified":"2026-09-28T14:29:28.448Z","gitLastModified":"2026-09-28T14:28:32.000Z","originalFileLocation":"knowledge-app/onboarding/enable-live-tracking.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Mention Me Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"How to Enable Live Tracking - Mention Me Docs\">\u003cmeta data-mint-head property=\"og:description\" content=\"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Mention Me Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://mentionme.mintlify.site/_mintlify/api/og/v2?division=Launch+checklist\u0026amp;title=How+to+Enable+Live+Tracking\u0026amp;description=Switch+your+tags+to+live+after+you+prepare+to+launch.+Mention+Me+confirms+the+step+for+you.\u0026amp;theme=52d9a28de14b1f3580df43c7\u0026amp;signature=48036f7ef33d9ba44669d473db8a8a66709e56c267a6d46e07b715d7578ea055\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"How to Enable Live Tracking - Mention Me Docs\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://mentionme.mintlify.site/_mintlify/api/og/v2?division=Launch+checklist\u0026amp;title=How+to+Enable+Live+Tracking\u0026amp;description=Switch+your+tags+to+live+after+you+prepare+to+launch.+Mention+Me+confirms+the+step+for+you.\u0026amp;theme=52d9a28de14b1f3580df43c7\u0026amp;signature=48036f7ef33d9ba44669d473db8a8a66709e56c267a6d46e07b715d7578ea055\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/mentionme/C55mfF-eb_dz8RU1/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Mention Me Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#4C57E6\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/knowledge-app/onboarding/enable-live-tracking.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.mention-me.com/#organization\",\"name\":\"Mention Me Docs\",\"url\":\"https://docs.mention-me.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/mentionme/V2LNKGCh7ROBia07/logo/light.svg?fit=max\u0026auto=format\u0026n=V2LNKGCh7ROBia07\u0026q=85\u0026s=747c8cd37a71a653a020675616c849f3\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.mention-me.com#website\",\"name\":\"Mention Me Docs\",\"url\":\"https://docs.mention-me.com\",\"publisher\":{\"@id\":\"https://docs.mention-me.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking#webpage\",\"url\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking\",\"name\":\"How to Enable Live Tracking\",\"description\":\"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\",\"dateModified\":\"2026-09-28T14:28:32.000Z\",\"isPartOf\":{\"@id\":\"https://docs.mention-me.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Getting Started\",\"item\":\"https://docs.mention-me.com/knowledge-app/getting-started/overview\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Onboarding\",\"item\":\"https://docs.mention-me.com/knowledge-app/onboarding/overview\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to Enable Live Tracking\",\"item\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking#article\",\"headline\":\"How to Enable Live Tracking\",\"name\":\"How to Enable Live Tracking\",\"description\":\"Switch your tags to live after you prepare to launch. Mention Me confirms the step for you.\",\"url\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking\",\"mainEntityOfPage\":{\"@id\":\"https://docs.mention-me.com/knowledge-app/onboarding/enable-live-tracking#webpage\"},\"dateModified\":\"2026-09-28T14:28:32.000Z\",\"publisher\":{\"@id\":\"https://docs.mention-me.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.mention-me.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Mention Me Docs\",\"publisher\":{\"@type\":\"Organization\",\"name\":\"Mention Me Docs\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","agentPointerHref":"/knowledge-app/onboarding/enable-live-tracking.md","siteName":"Mention Me Docs","nav":{"global":{"anchors":[{"anchor":"Submit a Request","icon":"headset","href":"https://help.mention-me.com/hc/en-gb/requests/new"},{"anchor":"Platform","icon":"gauge","href":"https://app.mention-me.com"},{"anchor":"Status","icon":"signal","href":"https://status.mention-me.com"}]},"versions":[{"version":"Classic docs","default":true,"pages":[{"title":"Classic docs","href":"/knowledge/getting-started/overview"}]},{"version":"Mention Me docs","tabs":[{"tab":"Home","icon":"house","pages":[{"title":"Home","href":""}]},{"tab":"Guides","icon":"book-open","groups":[{"group":"Getting Started","pages":[{"title":"Start Guide","sidebarTitle":"Start Guide","href":"/knowledge-app/getting-started/overview"},{"title":"How to Complete the Setup Wizard","sidebarTitle":"Setup Wizard","href":"/knowledge-app/getting-started/setup-wizard"},{"title":"How to Get Help and Contact Support","sidebarTitle":"Getting Help","href":"/knowledge-app/getting-started/getting-help"},{"group":"Concepts","pages":[{"title":"Understanding Programme Structure","sidebarTitle":"Programme Structure","href":"/knowledge-app/concepts/programme-structure"},{"title":"Understanding Referrers and Referees","sidebarTitle":"Referrers \u0026 Referees","href":"/knowledge-app/concepts/referrers-and-referees"},{"title":"Understanding Brand and Product Referral","sidebarTitle":"Brand \u0026 Product Referral","href":"/knowledge-app/concepts/brand-and-product-referral"},{"title":"Understanding Rewards and Vouchers","sidebarTitle":"Rewards \u0026 Vouchers","href":"/knowledge-app/concepts/rewards-and-vouchers"},{"title":"Understanding Fraud and Fraud Controls","sidebarTitle":"Fraud","href":"/knowledge-app/concepts/fraud-and-gaming"}]},{"group":"Onboarding","pages":[{"title":"Onboarding","sidebarTitle":"Overview","href":"/knowledge-app/onboarding/overview"},{"group":"Set up","pages":[{"title":"How to Configure Branding","sidebarTitle":"Configure Branding","href":"/knowledge-app/onboarding/configure-branding"},{"title":"How to Draft Your First Campaign","sidebarTitle":"Draft Your First Campaign","href":"/knowledge-app/onboarding/draft-your-first-campaign"},{"title":"How to Set Up Tracking","sidebarTitle":"Set Up Tracking","href":"/knowledge-app/onboarding/set-up-tracking"}]},{"group":"Prepare","pages":[{"title":"How to Prepare to Launch","sidebarTitle":"Prepare to Launch","href":"/knowledge-app/onboarding/prepare-to-launch"},{"title":"Understanding Setup Before Launch","sidebarTitle":"Setup Before Launch","href":"/knowledge-app/onboarding/understanding-setup-before-launch"},{"title":"Understanding Prepare to Launch and Campaign Launch","description":"Why getting the programme ready and turning on your first campaign are two different steps, and what sits between them.","sidebarTitle":"Prepare vs Launch","href":"/knowledge-app/onboarding/understanding-prepare-and-launch"}]},{"group":"Launch checklist","pages":[{"title":"How to Enable Live Tracking","sidebarTitle":"Enable Live Tracking","href":"/knowledge-app/onboarding/enable-live-tracking"},{"title":"How to Upload Your Customers","description":"Share your existing customer list during onboarding so those people are not treated as new referees.","sidebarTitle":"Upload Your Customers","href":"/knowledge-app/onboarding/upload-your-customers"},{"title":"How to Add Voucher Codes","sidebarTitle":"Add Voucher Codes","href":"/knowledge-app/onboarding/add-voucher-codes"},{"title":"How to Activate Your First Campaign","sidebarTitle":"Activate Your First Campaign","href":"/knowledge-app/onboarding/activate-your-first-campaign"}]}]}]},{"group":"Customers","pages":[{"title":"Customers","sidebarTitle":"Overview","href":"/knowledge-app/customers/overview"},{"title":"Understanding Automatic Enrolment at Post-Purchase","sidebarTitle":"Automatic Enrolment","href":"/knowledge-app/customers/understanding-automatic-enrolment"},{"group":"Browse","pages":[{"title":"Customer List","sidebarTitle":"Customer List","href":"/knowledge-app/customers/browse/customer-list"},{"title":"How to Find a Customer","sidebarTitle":"Find a Customer","href":"/knowledge-app/customers/browse/find-a-customer"},{"title":"Customer Profile","sidebarTitle":"Customer Profile","href":"/knowledge-app/customers/browse/customer-profile"}]},{"title":"What Needs Attention on a Customer","sidebarTitle":"Needs Attention","href":"/knowledge-app/customers/needs-attention"},{"title":"Pending Rewards","sidebarTitle":"Pending Rewards","href":"/knowledge-app/customers/pending-rewards"},{"title":"Fraud Review","sidebarTitle":"Fraud Review","href":"/knowledge-app/customers/fraud-review"},{"title":"Approval Review Sheet","sidebarTitle":"Approval Review Sheet","href":"/knowledge-app/customers/approval-review-sheet"},{"group":"Common tasks","pages":[{"title":"How to Enrol a Customer","sidebarTitle":"Enrol a Customer","href":"/knowledge-app/customers/common-tasks/enrol-a-customer"},{"title":"How to Link a Friend to a Referrer","sidebarTitle":"Link a Friend","href":"/knowledge-app/customers/common-tasks/link-a-friend"},{"title":"How to Add a Friend from Duplicate Search Match","sidebarTitle":"Add from Duplicate Search","href":"/knowledge-app/customers/common-tasks/add-a-friend-from-duplicate-search"},{"title":"How to Add a Customer's Purchase Manually","sidebarTitle":"Add a Purchase Manually","href":"/knowledge-app/customers/common-tasks/confirm-a-purchase"},{"title":"How to Move a Customer Between Campaigns","sidebarTitle":"Move Between Campaigns","href":"/knowledge-app/customers/common-tasks/move-between-campaigns"},{"title":"How to Reissue a Coupon Code","sidebarTitle":"Reissue a Coupon Code","href":"/knowledge-app/customers/common-tasks/reissue-coupon-code"},{"title":"How to Find a Customer's Reward Code","sidebarTitle":"Find a Reward Code","href":"/knowledge-app/customers/common-tasks/find-reward-code"},{"title":"How to Edit a Customer's Name or Short Link","sidebarTitle":"Edit Name or Short Link","href":"/knowledge-app/customers/common-tasks/edit-name-and-shortlink"},{"title":"How to Block a Customer","sidebarTitle":"Block a Customer","href":"/knowledge-app/customers/common-tasks/block-customer"},{"title":"How to Mark or Remove a Gaming Suspicion","sidebarTitle":"Gaming Suspicion","href":"/knowledge-app/customers/common-tasks/remove-gaming-suspicion"},{"title":"How to Turn Off a Customer's Emails","sidebarTitle":"Turn Off Emails","href":"/knowledge-app/customers/common-tasks/turn-off-emails"},{"title":"How to Resend a Customer's Reward Email","sidebarTitle":"Resend a Reward Email","href":"/knowledge-app/customers/common-tasks/resend-email"},{"title":"How to Delete Customer Data","sidebarTitle":"Delete Customer Data","href":"/knowledge-app/customers/common-tasks/delete-customer-data"}]},{"group":"Reference","pages":[{"title":"Fraud Signals Reference","sidebarTitle":"Fraud Signals","href":"/knowledge-app/customers/reference/fraud-signals"},{"title":"Approval Rules Reference","sidebarTitle":"Approval Rules","href":"/knowledge-app/customers/reference/approval-rules"}]},{"title":"Customer Settings","sidebarTitle":"Customer Settings","href":"/knowledge-app/customers/customer-settings"},{"title":"Troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/customers/troubleshooting"}]},{"group":"Campaigns","pages":[{"title":"Campaigns","sidebarTitle":"Overview","href":"/knowledge-app/referral/campaigns/overview"},{"group":"Browse campaigns","pages":[{"title":"The Campaigns List","sidebarTitle":"The Campaigns List","href":"/knowledge-app/referral/campaigns/browse/the-campaigns-list"},{"title":"Browsing Troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/campaigns/browse/troubleshooting"}]},{"group":"Build and run a campaign","pages":[{"title":"Understanding Campaigns, Versions and Promotions","sidebarTitle":"Campaigns, Versions \u0026 Promotions","href":"/knowledge-app/referral/campaigns/manage/campaigns-versions-and-promotions"},{"title":"Understanding the Campaign Editor","sidebarTitle":"The Campaign Editor","href":"/knowledge-app/referral/campaigns/manage/the-campaign-editor"},{"title":"How to Set Up a Version","sidebarTitle":"Set Up a Version","href":"/knowledge-app/referral/campaigns/manage/set-up-a-version"},{"title":"How to Launch a Campaign and Version","sidebarTitle":"Launch a Version","href":"/knowledge-app/referral/campaigns/manage/launch-a-version"},{"title":"How to Monitor a Live Version","sidebarTitle":"Monitor a Live Version","href":"/knowledge-app/referral/campaigns/manage/monitor-a-version"},{"title":"Campaign Editor Troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/campaigns/manage/troubleshooting"}]},{"group":"Brand referral","pages":[{"title":"Brand Referral Campaigns","sidebarTitle":"Overview","href":"/knowledge-app/referral/campaigns/brand-referral/overview"},{"title":"Trigger","sidebarTitle":"Trigger","href":"/knowledge-app/referral/campaigns/brand-referral/trigger"},{"title":"Rewards","sidebarTitle":"Rewards","href":"/knowledge-app/referral/campaigns/brand-referral/rewards"},{"title":"Sharing","sidebarTitle":"Sharing","href":"/knowledge-app/referral/campaigns/brand-referral/sharing"},{"title":"Branding","sidebarTitle":"Branding","href":"/knowledge-app/referral/campaigns/brand-referral/branding"},{"title":"Images","sidebarTitle":"Images","href":"/knowledge-app/referral/campaigns/brand-referral/images"},{"title":"Referrer and Referee Copy","sidebarTitle":"Referrer \u0026 Referee Copy","href":"/knowledge-app/referral/campaigns/brand-referral/customer-journeys"},{"title":"Campaign Settings","sidebarTitle":"Campaign Settings","href":"/knowledge-app/referral/campaigns/brand-referral/campaign-settings"},{"title":"Fraud Controls","sidebarTitle":"Fraud Controls","href":"/knowledge-app/referral/campaigns/brand-referral/fraud-controls"},{"group":"A/B testing","pages":[{"title":"Understanding A/B Tests","sidebarTitle":"How A/B Tests Work","href":"/knowledge-app/referral/campaigns/ab-testing/how-ab-tests-work"},{"title":"Understanding A/B Testing Best Practices","sidebarTitle":"Best Practices","href":"/knowledge-app/referral/campaigns/ab-testing/best-practices"},{"title":"How to Set Up an A/B Test","sidebarTitle":"Set Up an A/B Test","href":"/knowledge-app/referral/campaigns/ab-testing/set-up-an-ab-test"},{"title":"How to Manage an A/B Test","sidebarTitle":"Manage an A/B Test","href":"/knowledge-app/referral/campaigns/ab-testing/manage-an-ab-test"},{"title":"How to Monitor an A/B Test","sidebarTitle":"Monitor an A/B Test","href":"/knowledge-app/referral/campaigns/ab-testing/monitor-an-ab-test"},{"title":"A/B testing troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/campaigns/ab-testing/troubleshooting"}]}]},{"group":"Product referral","pages":[{"title":"Understanding Product Referral","sidebarTitle":"What Product Referral Is","href":"/knowledge-app/referral/campaigns/product-referral/what-product-referral-is"},{"title":"Set Up a Product Referral Campaign","sidebarTitle":"Set Up a Campaign","href":"/knowledge-app/referral/campaigns/product-referral/set-up-a-campaign"},{"title":"Non-Incentivised and Incentivised Campaigns","sidebarTitle":"Campaign Modes","href":"/knowledge-app/referral/campaigns/product-referral/campaign-modes"},{"title":"The Share Link on Your Product Pages","sidebarTitle":"The Share Link","href":"/knowledge-app/referral/campaigns/product-referral/the-share-link"},{"title":"The Holdout (Control Group)","sidebarTitle":"The Holdout","href":"/knowledge-app/referral/campaigns/product-referral/the-holdout"},{"title":"Product Referral Tracking Settings","sidebarTitle":"Tracking Settings","href":"/knowledge-app/referral/campaigns/product-referral/tracking-settings"},{"title":"Product Referral Troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/campaigns/product-referral/troubleshooting"}]},{"group":"Common tasks","pages":[{"title":"How to Create a Campaign","sidebarTitle":"Create a Campaign","href":"/knowledge-app/referral/campaigns/common-tasks/create-a-campaign"},{"title":"How to Run a Promotion","sidebarTitle":"Run a Promotion","href":"/knowledge-app/referral/campaigns/common-tasks/run-a-promotion"},{"title":"How to Run an A/B Test","sidebarTitle":"Run an A/B Test","href":"/knowledge-app/referral/campaigns/common-tasks/run-an-ab-test"},{"title":"How to Pause or Resume a Campaign","sidebarTitle":"Pause or Resume a Campaign","href":"/knowledge-app/referral/campaigns/common-tasks/pause-or-resume-a-campaign"},{"title":"How to Duplicate a Campaign or Version","sidebarTitle":"Duplicate a Campaign or Version","href":"/knowledge-app/referral/campaigns/common-tasks/duplicate-a-campaign-or-version"},{"title":"How to Rename, Delete or Cancel a Version","sidebarTitle":"Rename, Delete or Cancel a Version","href":"/knowledge-app/referral/campaigns/common-tasks/rename-delete-or-cancel-a-version"}]},{"title":"Campaigns troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/campaigns/troubleshooting"}]},{"group":"Reporting","pages":[{"title":"Reporting","sidebarTitle":"Overview","href":"/knowledge-app/referral/reporting/overview"},{"group":"Get started","pages":[{"title":"How to Build Your First Dashboard","sidebarTitle":"Your First Dashboard","href":"/knowledge-app/referral/reporting/get-started/your-first-dashboard"},{"title":"How to Start a Dashboard from a Template","sidebarTitle":"Start from a Template","href":"/knowledge-app/referral/reporting/get-started/using-templates"},{"title":"How to Build a Dashboard with AI","sidebarTitle":"Build with AI","href":"/knowledge-app/referral/reporting/get-started/ai-dashboard-builder"}]},{"group":"Building dashboards","pages":[{"title":"Understanding Dashboards","sidebarTitle":"How Dashboards Work","href":"/knowledge-app/referral/reporting/building-dashboards/dashboards-explained"},{"title":"Understanding What Makes a Good Dashboard","sidebarTitle":"What Makes a Good Dashboard","href":"/knowledge-app/referral/reporting/building-dashboards/what-makes-a-good-dashboard"},{"title":"Tile Types","sidebarTitle":"Tile Types","href":"/knowledge-app/referral/reporting/building-dashboards/tile-types"},{"title":"Choosing a Chart","sidebarTitle":"Choosing a Chart","href":"/knowledge-app/referral/reporting/building-dashboards/choosing-a-chart"},{"title":"Understanding Filters and Time Periods","sidebarTitle":"Filters and Time Periods","href":"/knowledge-app/referral/reporting/building-dashboards/filters-and-time-periods"},{"title":"Understanding Comparisons","sidebarTitle":"Comparisons","href":"/knowledge-app/referral/reporting/building-dashboards/comparisons"},{"title":"Understanding Breakdowns","sidebarTitle":"Breakdowns","href":"/knowledge-app/referral/reporting/building-dashboards/breakdowns"},{"title":"How to Edit the Dashboard Layout","sidebarTitle":"Edit the Layout","href":"/knowledge-app/referral/reporting/building-dashboards/editing-layout"}]},{"group":"Common tasks","pages":[{"title":"How to Track Campaign Performance","sidebarTitle":"Track Campaign Performance","href":"/knowledge-app/referral/reporting/common-tasks/track-campaign-performance"},{"title":"How to Analyse the Funnel","sidebarTitle":"Analyse the Funnel","href":"/knowledge-app/referral/reporting/common-tasks/analyse-the-funnel"},{"title":"How to Compare to Industry","sidebarTitle":"Compare to Industry","href":"/knowledge-app/referral/reporting/common-tasks/compare-to-industry"},{"title":"How to Monitor Revenue Quality","sidebarTitle":"Revenue Quality","href":"/knowledge-app/referral/reporting/common-tasks/monitor-revenue-quality"},{"title":"How to Report to Stakeholders","sidebarTitle":"Report to Stakeholders","href":"/knowledge-app/referral/reporting/common-tasks/report-to-stakeholders"},{"title":"How to Export Data","sidebarTitle":"Export Data","href":"/knowledge-app/referral/reporting/common-tasks/export-data"}]},{"group":"Reference","pages":[{"title":"Metrics Glossary","sidebarTitle":"Metrics","href":"/knowledge-app/referral/reporting/reference/metrics-glossary"},{"title":"Chart Types","sidebarTitle":"Chart Types","href":"/knowledge-app/referral/reporting/reference/chart-types"},{"title":"Breakdowns Glossary","sidebarTitle":"Breakdowns Glossary","href":"/knowledge-app/referral/reporting/reference/dimensions-glossary"},{"title":"Templates","sidebarTitle":"Templates","href":"/knowledge-app/referral/reporting/reference/templates-catalogue"},{"title":"Keyboard Shortcuts","sidebarTitle":"Keyboard Shortcuts","href":"/knowledge-app/referral/reporting/reference/keyboard-shortcuts"}]},{"title":"Troubleshooting","sidebarTitle":"Troubleshooting","href":"/knowledge-app/referral/reporting/troubleshooting"}]},{"group":"Settings","pages":[{"title":"Settings","sidebarTitle":"Overview","href":"/knowledge-app/settings/overview"},{"group":"Organisation","pages":[{"title":"How to Update Organisation General Settings","sidebarTitle":"General","href":"/knowledge-app/settings/organisation/general"},{"title":"How to Manage Organisation Members","sidebarTitle":"Members","href":"/knowledge-app/settings/organisation/members"},{"title":"How to Set Up Single Sign-On","sidebarTitle":"Single sign-on","href":"/knowledge-app/settings/organisation/single-sign-on"},{"title":"How to View Billing and Invoices","sidebarTitle":"Billing","href":"/knowledge-app/settings/organisation/billing"}]},{"group":"Brand \u0026 communications","pages":[{"title":"How to Manage Branding","sidebarTitle":"Branding","href":"/knowledge-app/settings/brand/branding"},{"title":"How to Manage Imagery","sidebarTitle":"Imagery","href":"/knowledge-app/settings/brand/imagery"},{"title":"How to Set Your Reply-To Email","sidebarTitle":"Email","href":"/knowledge-app/settings/brand/email"},{"title":"How to Set Your Referral Domain","sidebarTitle":"Domain","href":"/knowledge-app/settings/brand/domain"}]},{"group":"Programme","pages":[{"title":"How to Set Voucher Stock Alerts","sidebarTitle":"Rewards","href":"/knowledge-app/settings/programme/rewards"},{"title":"How to Edit Default Copy","sidebarTitle":"Default copy","href":"/knowledge-app/settings/programme/default-copy"}]},{"group":"Integrations \u0026 data","pages":[{"title":"How to Manage Tracking Setup","sidebarTitle":"Tracking setup","href":"/knowledge-app/settings/integrations/tracking-setup"},{"title":"How to Set Up Data Feeds","sidebarTitle":"Data feeds","href":"/knowledge-app/settings/integrations/data-feeds"},{"title":"How to Manage Feeds","sidebarTitle":"Feeds","href":"/knowledge-app/settings/integrations/feeds"},{"title":"How to Manage SSH Keys and Allowed IPs","sidebarTitle":"SSH keys \u0026 IP","href":"/knowledge-app/settings/integrations/ssh-keys"},{"title":"How to Manage Encryption Keys","sidebarTitle":"Encryption keys","href":"/knowledge-app/settings/integrations/encryption-keys"},{"title":"How to Set Up Webhooks","sidebarTitle":"Webhooks","href":"/knowledge-app/settings/integrations/webhooks"}]},{"group":"Files \u0026 activity","pages":[{"title":"Data \u0026 Uploads","sidebarTitle":"Overview","href":"/knowledge-app/data/overview"},{"title":"How to Upload a CSV","sidebarTitle":"Uploads","href":"/knowledge-app/data/uploads"},{"title":"How to Use Secure Files","sidebarTitle":"Secure files","href":"/knowledge-app/data/secure-file-sharing"},{"title":"How to Use the Integration Logs","sidebarTitle":"Logs","href":"/knowledge-app/settings/files/logs"},{"title":"Understanding Integration Log Fields","sidebarTitle":"Log Fields","href":"/knowledge-app/settings/files/log-fields"}]},{"group":"Account settings","pages":[{"title":"How to Update Your Account","sidebarTitle":"General","href":"/knowledge-app/settings/account/general"},{"title":"How to Manage Account Security","sidebarTitle":"Security","href":"/knowledge-app/settings/account/security"},{"title":"How to Manage Notification Preferences","sidebarTitle":"Notifications","href":"/knowledge-app/settings/account/notifications"}]}]},{"group":"Integrations","pages":[{"title":"Integrations","sidebarTitle":"Overview","href":"/knowledge-app/integrations/overview"},{"group":"Shopify","pages":[{"title":"Understanding Shopify in Mention Me","sidebarTitle":"Overview","href":"/knowledge-app/integrations/shopify/overview"},{"title":"How to Connect Shopify","sidebarTitle":"Connect Shopify","href":"/knowledge-app/integrations/shopify/connect"},{"title":"How to Import Existing Customers from Shopify","sidebarTitle":"Import Customers","href":"/knowledge-app/integrations/shopify/import-customers"},{"title":"Understanding Shopify-Managed Rewards","sidebarTitle":"Managed Rewards","href":"/knowledge-app/integrations/shopify/managed-rewards"},{"title":"How to Add a Referral Landing Page in Shopify","sidebarTitle":"Landing Page","href":"/knowledge-app/integrations/shopify/landing-page"}]},{"title":"How to Connect Gorgias","sidebarTitle":"Gorgias","href":"/knowledge-app/integrations/gorgias"},{"group":"Reward Automation","pages":[{"title":"Understanding Reward Automation","sidebarTitle":"Overview","href":"/knowledge-app/integrations/reward-automation/overview"},{"title":"How to Connect a Reward Automation Provider","sidebarTitle":"Connecting","href":"/knowledge-app/integrations/reward-automation/connecting"},{"title":"Connecting Recharge","sidebarTitle":"Recharge","href":"/knowledge-app/integrations/reward-automation/recharge"}]},{"group":"Configured in Classic","pages":[{"title":"Attentive","sidebarTitle":"Attentive","href":"/knowledge-app/integrations/catalogue/attentive"},{"title":"Bloomreach","sidebarTitle":"Bloomreach","href":"/knowledge-app/integrations/catalogue/bloomreach"},{"title":"Braze","sidebarTitle":"Braze","href":"/knowledge-app/integrations/catalogue/braze"},{"title":"Dotdigital","sidebarTitle":"Dotdigital","href":"/knowledge-app/integrations/catalogue/dotdigital"},{"title":"SAP Emarsys","sidebarTitle":"SAP Emarsys","href":"/knowledge-app/integrations/catalogue/sap-emarsys"},{"title":"Klaviyo","sidebarTitle":"Klaviyo","href":"/knowledge-app/integrations/catalogue/klaviyo"},{"title":"Ometria","sidebarTitle":"Ometria","href":"/knowledge-app/integrations/catalogue/ometria"},{"title":"Salesforce Marketing Cloud","sidebarTitle":"Salesforce Marketing Cloud","href":"/knowledge-app/integrations/catalogue/salesforce-marketing-cloud"},{"title":"mParticle","sidebarTitle":"mParticle","href":"/knowledge-app/integrations/catalogue/mparticle"},{"title":"Meta","sidebarTitle":"Meta","href":"/knowledge-app/integrations/catalogue/meta"},{"title":"Google Ads","sidebarTitle":"Google Ads","href":"/knowledge-app/integrations/catalogue/google-ads"},{"title":"TikTok","sidebarTitle":"TikTok","href":"/knowledge-app/integrations/catalogue/tiktok"},{"title":"Trustpilot","sidebarTitle":"Trustpilot","href":"/knowledge-app/integrations/catalogue/trustpilot"},{"title":"Feefo","sidebarTitle":"Feefo","href":"/knowledge-app/integrations/catalogue/feefo"}]}]}]},{"tab":"Documentation","icon":"code","pages":[{"title":"Documentation","href":"/developer-docs/integration/overview"}]},{"tab":"API \u0026 Webhooks","icon":"square-terminal","pages":[{"title":"API \u0026 Webhooks","href":"/api-reference/introduction"}]},{"tab":"Changelog","icon":"newspaper","pages":[{"title":"Changelog","href":"/changelog"}]}]}]},"basePath":"","title":"How to Enable Live Tracking - Mention Me Docs","buildId":"dpl_596ePT575z4qnAFksq1biRW97aLY","deploymentId":"dpl_596ePT575z4qnAFksq1biRW97aLY","dynamics":[],"chunks":[]}
