Switch your tags to live after you prepare to launch. Mention Me confirms the step when it detects the first live fire.
Enable live tracking switches your tags to live. It sits on the launch checklist, so it only becomes actionable after you prepare to launch.Mention Me confirms the step automatically when it detects any live traffic. You do not tick it by hand.The exact change depends on your tracking integration method.
JavaScript tags
Shopify
Google Tag Manager
Point your JavaScript tags at tag.mention-me.com, not tag-demo.mention-me.com. Mention Me confirms once it detects any live traffic.
1
Update your tag URLs
Remove -demo from your Mention Me JavaScript tag URLs wherever they appear. Change tag-demo.mention-me.com to tag.mention-me.com.
2
Publish your changes
Save and publish those changes to your live website.
3
Wait for confirmation
Return to the Onboarding Hub. The step completes when Mention Me sees the first live fire.
Mention Me switches the Shopify app to Production for you when you prepare to launch. You do not need to change the environment setting in Shopify Admin.Return to the Onboarding Hub. The step completes when Mention Me sees the first live fire.
If the step stays pending, make sure the Mention Me Shopify app is still
installed and your store is receiving traffic.
In Google Tag Manager, set the Mention Me tag template’s Environment to Live. Mention Me confirms once it detects any live traffic.
Community template
Legacy (manual JavaScript)
The Mention Me Referral Tag GTM template has no URLs to edit. You switch environments with the tag’s Environment field.
1
Open each Mention Me tag
In Google Tag Manager, go to Tags and open each Mention Me Referral Tag.
2
Set Environment to Live
Change the Environment field from Test to Live. Live sends events to tag.mention-me.com; Test sends them to tag-demo.mention-me.com.
3
Publish your container
Save each tag, then Submit and publish your GTM container.
If you deployed the Mention Me tags through a Custom HTML tag in GTM, switch the environment in the tag URL.
1
Update your Custom HTML tags
In each Mention Me Custom HTML tag, switch the tag URL from tag-demo.mention-me.com to tag.mention-me.com.
2
Preview and publish
Use GTM’s Preview mode to confirm the tags still fire, then publish the container.
If you integrated through the Mention Me API, switch those calls to live.
If Mention Me never detected a tag fire during setup, this step may not
appear. The hub skips it as not needed.
The Onboarding Hub stays visible until this step confirms.
