Unlock the launch checklist from the Onboarding Hub. This gets the programme ready. It does not launch the campaign.
Prepare to launch gets the programme ready for the last checks. Nothing customer-facing goes live yet. After you confirm, the hub opens the Launch checklist.You cannot return to launch prep once you start.
1
Finish Setup
Complete the steps under Set up your programme. The Prepare stage stays locked, with a note naming the remaining tasks, until those are done.
2
Check Loose Ends
If the hub shows a Loose ends panel, work through those items first. They are worth fixing now, for example a missing logo or reply-to address.
3
Open Prepare to Launch
When the stage reads Ready, the card shows Ready to get set for launch. Click Prepare to launch.
The Prepare to launch card, ready, with the Prepare to launch button.
4
Confirm
Read the confirmation. It repeats that nothing goes live yet, and that you cannot return to launch prep.Click Prepare to launch to continue, or Not yet to close the dialog.
The Prepare to launch confirmation dialog.
The hub progress moves from Prepare to Go live, and the launch checklist unlocks.
Understanding prepare to launch and campaign launch
Why these are two different moments.
Understanding setup before launch
What you can do before this step.
Enable live tracking
The first launch-checklist step for most programmes.
Onboarding
Back to the hub.
Last modified on September 25, 2026
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