Approval Rules Reference

Approval rules are policy gates configured on your campaigns. When a rule fires on a referral, the reward is held and the referral surfaces in either Pending Rewards or Fraud Review, depending on the rule’s category. Each rule maps to one of five categories, colour-coded in the Reason column on Pending Rewards.

Category	Colour	When it fires	Where it shows
Fraud score	Red	Customer fraud score crossed the configured threshold.	Fraud Review
Limits	Amber	A volume or velocity cap fired (referrals or referees per period, value caps, rapid referrals).	Fraud Review
Eligibility	Sky blue	An eligibility rule fired (referrer must be a customer, blocked customer, blocked referrer, email-pattern, referring-site).	Fraud Review
Reward	Violet	The reward itself is configured to require approval or has a delay window.	Pending Rewards
Other	Grey	Reason couldn’t be categorised. Open the customer profile to investigate.	Either

Rule Catalogue

Fraud score

Rule	What it checks
Referrer fraud-score threshold	The referrer’s fraud score is above your campaign threshold.
Referee fraud-score threshold	The referee’s fraud score is above your campaign threshold.
Action fraud-score threshold	The Incentive-For-Action (IFA) fraud score crossed its threshold.

Limits

Rule	What it checks
Daily referral cap (per referrer)	Referrer has made more referrals than allowed in 24 hours.
Monthly referral cap (per referrer)	… in a month.
Yearly referral cap (per referrer)	… in a year.
Daily new-referee cap (per referrer)	Referrer has brought in more referees than allowed in 24 hours.
Monthly new-referee cap (per referrer)	… in a month.
Yearly new-referee cap (per referrer)	… in a year.
Yearly reward-value cap (GBP)	Total reward value to this referrer this year has crossed your GBP cap.
Yearly reward-value cap (EUR)	… EUR cap.
Yearly reward-value cap (USD)	… USD cap.
Burst referrals from same referrer + IP	This referrer sent multiple referrals from the same IP within a short window.
Burst referrals across this brand	Multiple rapid referrals were sent across your account.
Burst referrals from one IP	A single IP sent multiple referrals rapidly, regardless of referrer.

Eligibility

Rule	What it checks
Referrer must be an existing customer	Referrer must be an existing paying customer.
Referrer email allow / block list	Referrer email matches a configured pattern (allow / deny).
Referee landing-site allow list	The site the referee arrived from doesn’t match the allowlist.
Customer block list	The customer (referrer or referee) is blocked.
Referrer block list	The referrer is blocked.

Reward

Rule	What it does
Reward requires approval	Reward is configured to need manual approval.
Reward has delay period	Reward has a configured delay before auto-approval. The pending row shows when it’ll auto-approve.

Cross-Rule Behaviour

Some rules overlap with fraud signals (for example, blocked-customer eligibility rules also count as a “Known bad” fraud bucket). Where this happens, the Assessment cell on Fraud Review shows the bucket headline; the Reason cell on Pending Rewards shows the rule category.

Where to Change a Rule

Approval rules are configured per campaign. From Top approval rules on Fraud Review, click the rule headline to jump to the underlying campaign settings.

Pending Rewards

The queue where Reward-category rules surface.

Fraud Review

The queue where every other category surfaces.

Fraud signals reference

The other half of what holds a referral.

Getting Started

Customers

Campaigns

Reporting

Data & Uploads

Categories

Rule Catalogue

Fraud score

Limits

Eligibility

Reward

Cross-Rule Behaviour

Where to Change a Rule

See Also

Pending Rewards

Fraud Review

Fraud signals reference

​Categories

​Rule Catalogue

​Fraud score

​Limits

​Eligibility

​Reward

​Cross-Rule Behaviour

​Where to Change a Rule

​See Also

Pending Rewards

Fraud Review

Fraud signals reference

Categories

Rule Catalogue

Fraud score

Limits

Eligibility

Reward

Cross-Rule Behaviour

Where to Change a Rule

See Also