A customer who is lapsed is one who you no longer consider an existing customer. This can be used to allow the customer to be referred again. A common use case for this is in subscription businesses where a customer has cancelled their subscription and is no longer a customer - you can mark them as lapsed to enable them to be re-introduced.
Lapsing is a permanent action. It can be reversed by recording a new transaction for the customer.
Lapsing is done on a queue. It may take some time for the customers to be recorded as lapsed. We recommend using the GET /v2/customers endpoint to determine if the customer is active or not. Approximate time to lapse is
normally under < 5 minutes, but can be several hours in some cases.
Customers who we were able to queue will be returned in the accepted array. Customers who we do not hold a record of or cannot find will be returned in the errors array.
Scopes: customers:write
Rate limits: 300 requests per 5 minutes. Shared across all ‘customers’ endpoints.
Documentation Index
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RFC8725 Compliant JWT
A collection of identifiers for customers in Mention Me.
Maximum of 100 identifiers.
1 - 100 elementsAll identifiers that were queued to be marked as lapsed.