> ## Documentation Index > Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt > Use this file to discover all available pages before exploring further. # Shopify Reward Fulfilment > How to configure Shopify as a fulfilment method for referral rewards, including discounts created in Mention Me. When you use Shopify as your fulfilment method, referral rewards are issued as Shopify discount codes. You can choose how those discounts are managed: * **Created in Mention Me** - Mention Me automatically creates and configures the discount in your Shopify store when a reward is issued. You control the scope, eligibility and combination rules from the reward form. * **Managed in Shopify** - You pre-create the discount in your Shopify admin and link it to the reward in Mention Me. This is the original Shopify fulfilment flow. The "Created in Mention Me" option requires a connected Shopify App (installed via the [Shopify App Store](https://apps.shopify.com/mention-me)) with discount creation permissions. If your store only has a legacy API-key configuration, you'll see the "Managed in Shopify" flow only. ## Before you begin You'll need: * A Shopify store with the [Mention Me app installed](/knowledge/shopify/app-installation) * A Mention Me account with the Referral product enabled * Permission to manage rewards in the merchant dashboard ## Choosing a management option When you select **Shopify** as the fulfilment method on a reward, you'll see the question **"How should the discount be managed?"** with two options. ### Created in Mention Me Choose this option to have Mention Me create discounts directly in your Shopify store. This is the recommended approach for most merchants - it reduces manual steps and keeps discount configuration in one place alongside your reward setup. When you select this option, you configure: | Setting | Description | | --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Shopify store** | Which connected Shopify store to create the discount in | | **Discount applies to** | All products, specific collections, or specific products | | **Combine with** | Whether the discount can be combined with order, product, or shipping discounts | | **Who can redeem** | All customers, new customers only, or specific customer segments | | **Code prefix** | A text prefix for the generated discount code (e.g. `REF`) | | **Random length** | The number of random characters appended to the prefix | | **Personalised template** | Optionally, build codes from the referrer's name instead of prefix + random. See [Personalised discount codes](/knowledge/shopify/discount-code-templates) | | **Limit to one use per customer** | Whether each customer can redeem the discount only once | ### Managed in Shopify Choose this option if you prefer to create and configure discounts directly in your Shopify admin. You'll select an existing discount node from a dropdown, and Mention Me will issue codes against it. This is the original Shopify fulfilment flow and may suit merchants who need full control over discount configuration in Shopify. For help creating and configuring discounts in your Shopify admin, see Shopify's [Managing discounts](https://help.shopify.com/en/manual/discounts/managing-discounts) guide. ## Setting up a reward created in Mention Me Go to **Campaigns**, select your campaign, and open a draft experiment. Click **Design & Settings** then **Rewards**. Create a new reward or edit an existing one. Set the **Fulfilment** method to **Shopify**. Under **"How should the discount be managed?"**, select **Created in Mention Me (we create the discount in your store)**. Choose the connected Shopify store from the dropdown. Only stores with active connections and discount creation permissions are shown. Choose which products the discount applies to: * **All products** - The discount applies to everything in the store * **Specific collections** - Type to search and select one or more collections * **Specific products** - Type to search and select one or more products The collection and product pickers search your live Shopify catalogue. Draft or unpublished items are excluded. For free delivery rewards, the item scope setting does not apply since free delivery discounts apply to shipping, not items. Under **Combine with**, tick the discount types this reward can be used alongside: * Order discounts * Product discounts * Shipping discounts Choose who can redeem the discount: * **All customers** - Any customer can use the code * **New customers only** - Only first-time customers can redeem * **Specific customer segments** - Select one or more Shopify customer segments For referrer rewards, "New customers only" is not suitable because a referrer is always an existing customer. The form will display a warning if you select this option on a referrer reward. Set a **Code prefix** (e.g. `REF` or `FRIEND`) and **Random length** (the number of random characters appended). These determine the format of the generated discount code. For example, a prefix of `REF` with a random length of 8 might produce codes like `REF4KX9M2PL`. Alternatively, switch to a **personalised template** to build memorable codes from the referrer's name (e.g. `THANKS-SAM20`) instead of a prefix plus random string. See [Personalised discount codes](/knowledge/shopify/discount-code-templates) for the available tokens and rules. Click **Save**. The discount configuration is stored with the reward and will be used when the reward is allocated to a customer. ## Editing managed rewards Once a reward is live, the Shopify discount management settings (store, scope, eligibility, combination rules) are locked and cannot be changed. To modify these settings, [create a new draft experiment](/knowledge/referral/offers/setup-reward) with updated reward configuration. The code prefix and random length settings remain editable. ## Switching between management options The two management options are mutually exclusive. Switching from one to the other clears the previous option's configuration: * Switching to **Created in Mention Me** removes any linked Shopify discount node * Switching to **Managed in Shopify** removes the store selection, scope, eligibility and combination settings ## Related guides Step-by-step guide to creating rewards for campaign experiments. Overview of all fulfilment methods including coupon codes, links and webhooks. How to install and configure the Mention Me Shopify app. Common reward issues and how to resolve them.