> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Native Share

> Set up Native Share so referrers can share your referral offer through any app on their mobile device, including Instagram.

Native Share lets referrers share your referral offer through any app installed on their mobile device, including previously unsupported platforms such as Instagram. This guide covers what Native Share is, why it's worth testing, and how to set it up in a campaign.

## What Native Share Does

Native Share lets mobile users share your referral offer through any app installed on their device, including Instagram. It works on both iOS and Android.

<Frame caption="The share page transitioning into the native share sheet on a mobile device.">
  <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-example.png?fit=max&auto=format&n=b9WCkrexLW_jAAn2&q=85&s=8ab07f3350e2777f28f9e2a02eb35000" alt="Demonstration of Native Share interface for referral on mobile device" width="892" height="726" data-path="images/knowledge/referral/offers/native-share-example.png" />
</Frame>

<Note>
  Native Share is available on mobile devices only. It cannot be used on desktop.
</Note>

Native Share can:

* Boost sharing and conversions, with a typical lift of 5-15%
* Give referrers a personal message option to make shares more compelling
* Use built-in AI to analyse shared messages for customer insights and brand sentiment, see [Understanding How We Use AI](/knowledge/security/data-privacy/ai-and-data)

## Why Test Native Share

* It improves shareability on mobile, delivering 5-15% increases in share and conversion rates
* It supports all apps, expanding share channels to include Instagram and others
* It enables sentiment analysis through captured share messages, see [Understanding Sentiment Analysis](/knowledge/reporting/advocacy/sentiment-analysis)

## How to Set Up Native Share in a Campaign

<Steps>
  <Step title="Open the campaign">
    Click **Campaigns** in the main navigation, then click the name of the campaign you want to edit.
  </Step>

  <Step title="Open draft history">
    Click **Drafts, Upcoming & History**.
  </Step>

  <Step title="Open experiment actions">
    Click **experiment actions** (the three dots menu).
  </Step>

  <Step title="Duplicate or create a test">
    Duplicate the current experiment to a draft, or create a new A/B test using one of the variations.
  </Step>

  <Step title="Open offer actions">
    Click **offer actions** (the three dots menu).
  </Step>

  <Step title="View offer settings">
    Select **View Offer Settings** and choose the variation you want to edit.
  </Step>

  <Step title="Open sharing settings">
    Click **Sharing**.
  </Step>

  <Step title="Add Native Share with Message Capture">
    Drag **Native Share with Message Capture** into the active sharing options panel.
  </Step>

  <Step title="Move Link share">
    Move **Link** share into the inactive list.
  </Step>

  <Step title="Save your changes">
    Click **Save** to confirm your changes.

    <Frame caption="Enabling Native Share in the campaign's sharing settings.">
      <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-enable-in-campaign-settings.gif?s=927b7228bb0fcb93a98b6de6b6ee7410" alt="Screen capture showing steps to enable Native Share in campaign settings" width="2940" height="1584" data-path="images/knowledge/referral/offers/native-share-enable-in-campaign-settings.gif" />
    </Frame>
  </Step>
</Steps>

## Preview and Verify Your Changes

### Preview the Changes

* Click **Manage Test**
* On the edited variation with Native Share applied, click **Full Preview**
* Expand and verify the share module
* Native Share automatically applies your current design

<Frame caption="The Native Share preview screen within the campaign preview.">
  <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-preview-screen.gif?s=ee8c1a733d9d2d73e60e4abb213e9c4a" alt="Preview screen showing Native Share in preview mode" width="2940" height="1584" data-path="images/knowledge/referral/offers/native-share-preview-screen.gif" />
</Frame>

### Verify Styling

* Check the mobile appearance in the preview
* Contact [Support](https://help.mention-me.com/hc/en-gb/requests/new) if anything looks incorrect

## Launch the Experiment

* Return to the draft overview
* Select **Run Test** and either set the experiment live immediately or schedule it for a later date and time

## Recommended Test Plan

| Test   | Aim                                   | Test Setup                                                                                                                                                                                                                                                          |
| ------ | ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Test 1 | Validate Native Share                 | Control: current setup.<br />Variant: Native Share with Message Capture replacing Link.<br />Name Share in position 1, Native Share in position 2.<br /><br />If results aren't positive, try a variant using Native Share without message capture, replacing Link. |
| Test 2 | Optimise share option order           | Control: Name Share (1), Native Share with Message Capture (2).<br />Variant: Native Share with Message Capture (1), Name Share (2).                                                                                                                                |
| Test 3 | Test only Name Share and Native Share | Control: previous winner setup.<br />Variant: all other options removed except Name Share and Native Share.                                                                                                                                                         |
| Test 4 | Customise the default share message   | Control: no default message.<br />Variant 1: standard default message.<br />Variant 2: "Tell me the best thing about *brand*".                                                                                                                                      |

## FAQs

### What's the Difference Between Native Share and Native Share with Message Capture?

* **Native Share:** lets users share through any app on their phone
* **Message Capture:** adds a prompt for the referrer to write a message, which can improve engagement and conversion

<Frame caption="Comparison of the Native Share and Native Share with Message Capture options.">
  <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-vs-message-capture-comparison.png?fit=max&auto=format&n=b9WCkrexLW_jAAn2&q=85&s=10fd3205fefdd364b6d82a47b577ae8f" alt="Comparison interface of Native Share vs Native Share with Message Capture" width="716" height="680" data-path="images/knowledge/referral/offers/native-share-vs-message-capture-comparison.png" />
</Frame>

### What About Link Share?

We recommend removing Link Share and using Native Share as outlined in the test plan above.

### Which Version Should I Use if There's No Difference in Conversion?

Use **Native Share with Message Capture**. It offers more flexibility for future enhancements.

### I've Tested Native Share but Didn't See Good Results. What Can I Test?

* Set Name Share to position 1 and Native Share to position 2
* Switch from the Message Capture version to standard Native Share, or vice versa
* Test a more engaging default message, for example "Tell me the best thing about *brand*"

### I Saw a Higher Share Rate but a Lower Purchase Rate. What Now?

This can happen. If total conversions are up, it may still be worth it. Otherwise:

* Prioritise Name Share in position 1
* Switch Native Share versions
* Test different default share messages

### What's the Default Share Message with Native Share?

It's blank by default, which typically performs best. You can try alternatives on the Referee "Invited by Link" configuration page.

<Frame caption="The Referee Invite configuration page where you can set a default share message.">
  <img src="https://mintcdn.com/mentionme/1plw06TEDiD7_IVv/images/knowledge/referral/offers/referee-invited-by-link-default-message.png?fit=max&auto=format&n=1plw06TEDiD7_IVv&q=85&s=860a13aee94698b977dd0a2e1f673911" alt="Settings screen for referee invite default message" width="1514" height="912" data-path="images/knowledge/referral/offers/referee-invited-by-link-default-message.png" />
</Frame>

### Are There Restrictions on Native Share?

Native Share is mobile only. It cannot be used on desktop.

### Does Native Share Work on Both iOS and Android?

Yes, it's fully supported on both platforms.

<Frame caption="Native Share on iOS.">
  <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-ios.png?fit=max&auto=format&n=b9WCkrexLW_jAAn2&q=85&s=01bea0b49f1f4b528072688b9c9f8ef3" alt="Native Share workflow and UI display on iOS" width="1130" height="794" data-path="images/knowledge/referral/offers/native-share-ios.png" />
</Frame>

<Frame caption="Native Share on Android.">
  <img src="https://mintcdn.com/mentionme/b9WCkrexLW_jAAn2/images/knowledge/referral/offers/native-share-android.png?fit=max&auto=format&n=b9WCkrexLW_jAAn2&q=85&s=ad475d90a2345148483bcab10947c086" alt="Native share enabled with Android apps on a mobile device" width="788" height="600" data-path="images/knowledge/referral/offers/native-share-android.png" />
</Frame>
