> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Move Customers Between Campaigns

> Manually move a customer between campaigns or roll forward a referrer to the latest offer.

## Moving a Customer to a Different Campaign

<Steps>
  <Step title="Find the customer">
    Go to the [Mention Me Merchant Platform](https://merchant.mention-me.com). Click on **Customers** and search for the customer by email, name, customer ID, or share link. Click to open the customer's profile.
  </Step>

  <Step title="Stop current sharing">
    Under **Sharing**, click **Actions** and select **Stop Sharing** to remove them from their current campaign.
  </Step>

  <Step title="Enrol in new campaign">
    Click **Enrol to Campaign** and choose the correct campaign from the drop-down menu. You'll get a confirmation that the customer has been enrolled.

    <img src="https://mintcdn.com/mentionme/W7NAR2QiW081Qihu/images/knowledge/referral/customers/30283832143517.gif?s=d3ee4b0a9413d96f08fd589f7b7d3c43" alt="Moving a customer to a different campaign via Stop Sharing and Enrol" width="2932" height="1432" data-path="images/knowledge/referral/customers/30283832143517.gif" />
  </Step>
</Steps>

## Rolling Forward a Referrer to the Latest Offer

Use this to update the referral offer for one individual customer.

### Option 1: Manual Re-enrolment

<Steps>
  <Step title="Find the customer">
    Go to the [Mention Me Merchant Platform](https://login.mention-me.com). Click on **Customers** and search for the customer by email, name, customer ID, or share link. Click on the customer's profile to open it.
  </Step>

  <Step title="Enrol to latest campaign">
    Click **Enrol to Campaign** and select the latest referral campaign from the drop-down menu. You'll see a notification confirming successful enrolment.

    <img src="https://mintcdn.com/mentionme/W7NAR2QiW081Qihu/images/knowledge/referral/customers/30283599138973.gif?s=7c003b86e12d5d38156e39730c3172a0" alt="Re-enrolling a customer to the latest campaign" width="2932" height="1478" data-path="images/knowledge/referral/customers/30283599138973.gif" />
  </Step>
</Steps>

### Option 2: Actions under Sharing

Inside the customer's account view, scroll to the **Sharing** section, click **Actions**, and choose **Move to Latest Offer**. An info notification will confirm they've been rolled forward to the current campaign.

<Frame caption="Move to Latest Offer option under Sharing Actions">
  <img src="https://mintcdn.com/mentionme/W7NAR2QiW081Qihu/images/knowledge/referral/customers/30283599139869.gif?s=6dfe9cc083d59ca6e5d2d78e0655935f" alt="Move to Latest Offer option under Sharing Actions" width="2932" height="1478" data-path="images/knowledge/referral/customers/30283599139869.gif" />
</Frame>
