> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Campaigns & Preview Section

> How to use the campaign preview tool to visualise, review, and share your referral customer journey.

The Campaign Preview tool gives you a comprehensive way to visualise and share your customer journey across all user scenarios. It helps you streamline reviews, spot issues early, and launch high-performing campaigns.

## Getting started

To access the preview:

1. Log in to your dashboard
2. Go to the **Campaigns** section and select a live or draft campaign
3. Click **Preview / Edit** to preview the journey for your live experiment
4. Or click **Drafts, Upcoming & History** followed by **View and Edit** to preview a non-live experiment

<img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/referral/campaigns/31970929993757.gif?s=e7ec0573d755ff8208d993df69fe171a" alt="Accessing the campaign preview from the Campaigns section" width="2938" height="1598" data-path="images/knowledge/referral/campaigns/31970929993757.gif" />

## Using the preview

The redesigned preview interface offers:

* **Full campaign journey overview** — Visualise the complete journey for both referrers and referees
* **Simplified navigation** — Journey steps are clearly outlined and organised
* **Clean, intuitive layout** — Navigate with more clarity and less friction

## Journey breakdown

The left-hand panel categorises the journey into two user perspectives:

* **Your Customer** (Referrer)
* **Their Friend** (Referee)

Each perspective is segmented into:

* Key Steps
* Other Interactions

These segments are organised by scenario, showing individual pages and actions aligned with specific user behaviours.

### Filters

Use filters to tailor your preview:

* **User:** Referrer or Referee
* **Scenario:** Show specific user conditions or paths
* **Touchpoint:** Filter by Website, Email, or Social

<img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/referral/campaigns/28616508924829.gif?s=96b9a3a0ffef6dca84fc94a1403bcc27" alt="Campaign preview filters for user, scenario, and touchpoint" width="2932" height="1538" data-path="images/knowledge/referral/campaigns/28616508924829.gif" />

## Preview features

* **Journey timing** — View when pages display and when automated emails trigger
* **Adjustable view** — Zoom in or go full screen
* **Page navigation** — Click through each screen, or use Next/Previous buttons. Use keyboard arrow keys to toggle through screens.

<img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/referral/campaigns/28616545176477.gif?s=a019c233d5ef3802456db3d5688cf7ca" alt="Journey timing and page navigation in campaign preview" width="2932" height="1538" data-path="images/knowledge/referral/campaigns/28616545176477.gif" />

## Additional tools

All previous tools are still available:

* Switch between mobile and desktop views
* Add and view comments directly on the preview
* Edit offer messaging and details

<img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/referral/campaigns/28616508927133.gif?s=24be9f4889c93f49f2d926aeacff945d" alt="Mobile and desktop view toggle, comments, and editing tools" width="2932" height="1538" data-path="images/knowledge/referral/campaigns/28616508927133.gif" />
