> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboarding Curriculum

> A four-week self-led onboarding plan covering platform setup, design customisation, technical integration, and launch preparation.

<Steps>
  <Step title="Week 1: Platform Fundamentals">
    The first week covers the essentials -- team setup, rewards, and key features that drive referral performance.

    ### Topics

    * **User management** -- add and manage users, understand account permission levels.
      [How to Add and Unlock Users](/knowledge/security/account/user-management)

    * **Rewards** -- what makes a compelling reward, different reward types, and fulfilment options.
      [Understanding Good Rewards](/knowledge/referral/offers/what-makes-a-good-reward) |
      [Reward Types and Fulfilment](/knowledge/referral/offers/reward-types) |
      [How to Fulfil Rewards](/knowledge/referral/offers/fulfilment)

    * **A/B testing** -- the basics and how to use it to maximise referral performance.
      [Understanding A/B Testing](/knowledge/ab-testing/how-it-works)

    * **Native Share** -- how it enhances the sharing experience.
      [Understanding Native Share](/knowledge/referral/offers/sharing-methods)

    * **Social Proof** -- how it boosts conversion.
      [Understanding Social Proof](/knowledge/referral/design/social-proof)

    * **Design** -- how to request design changes and edit your referral share image.
      [Manage Your Design](https://help.mention-me.com/hc/en-gb/sections/10343183708573-Designs) |
      [Edit the Share Image](/knowledge/referral/design/share-messages)
  </Step>

  <Step title="Week 2: Design, Copy, and Customisation">
    This week focuses on the visual and functional elements that shape the customer experience.

    ### Topics

    * **Cookies** -- how Mention Me uses cookies for functionality and customer tracking.
      [Understanding Mention Me Cookies](/knowledge/security/data-privacy/cookies)

    * **Design journey** -- an overview of the Mention Me design journey and its impact on customer experience.
      [Understanding the Design Journey](/knowledge/referral/design/journey-design)

    * **Custom fonts** -- how to apply custom fonts across the referral journey and in emails.
      [Understanding Custom Fonts](/knowledge/referral/design/custom-fonts)

    * **Copy management** -- how to edit copy throughout the referral experience to reflect your tone of voice.
      [How to Manage Your Copy](/knowledge/referral/design/managing-copy)
  </Step>

  <Step title="Week 3: Technical Setup and Integration">
    This week covers the technical implementation to get your referral programme running.

    ### Topics

    * **Tag implementation** -- where and why to implement referrer and referee tags.
      [Understanding Tag Implementation](/knowledge/tags/where-and-why)

    * **Shopify integration** -- how to integrate Mention Me with Shopify.
      [Shopify Integration Guide](https://help.mention-me.com/hc/en-gb/sections/7744978548253-Shopify)

    * **JavaScript tags and tag managers** -- how to use JavaScript tags and tag managers for implementation.
      [JavaScript Tags and Tag Managers](https://help.mention-me.com/hc/en-gb/sections/11431752581661-JavaScript-Tags-Tag-Managers)

    * **DEMO testing** -- how to test your setup in DEMO mode before going live.
      [How to Test the DEMO Implementation](/knowledge/onboarding/testing/landing-page)

    * **Error codes** -- how to identify and resolve common error codes and tag messages.
      [Understanding Common Error Codes](/knowledge/tags/common-errors)
  </Step>

  <Step title="Week 4: Launch Preparation">
    The final week focuses on data uploads, final integrations, and live testing.

    ### Topics

    * **Voucher upload** -- how to upload voucher codes to power your incentive strategy.
      [How to Upload Vouchers](/knowledge/referral/vouchers/upload-vouchers)

    * **Integrations** -- connect Mention Me to your existing tech stack.
      [Mention Me Integrations](https://help.mention-me.com/hc/en-gb/sections/360001708638-Integration)

    * **LIVE testing** -- how to test your live implementation before launch.
      [How to Test the LIVE Implementation](/knowledge/onboarding/testing/demo-to-live)

    * **Historical data upload** -- upload customer data to strengthen performance from day one.
      [How to Upload Historical Customer Data](/knowledge/security/data-management/historical-order-upload)
  </Step>
</Steps>