> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trustpilot

> Set up the Trustpilot integration with Mention Me to ingest review data.

## Before you begin

To set up Trustpilot with Mention Me, you need access to the [Trustpilot API](https://support.trustpilot.com/hc/en-us/articles/207309867-How-to-use-Trustpilot-APIs). This is only accessible on the Enterprise Plan or as a Connect add-on module on Premium or Advanced Plans. [Find out more about Trustpilot plans](https://business.trustpilot.com/plans).

## Step 1 — Create authentication in Trustpilot

<Steps>
  <Step title="Navigate to API settings">
    In your [account page](https://businessapp.b2b.trustpilot.com/integrations/developers), go to **Integrations > Developers** and click **APIs**.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/360014682218.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=3bc423910aa8138874ddae6fac01e02b" alt="Trustpilot Integrations page showing Developers and APIs" width="1408" height="848" data-path="images/knowledge/integrations/reviews-rewards/360014682218.png" />
  </Step>

  <Step title="Create an application">
    Create an application with the following details:

    * **Application Name:** `Mentionme`
    * **Redirect URLs:**

    ```
    mention-me.com
    demo.mention-me.com
    ```

    Put each URL on a new line without commas.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/360014682238.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=019c9229142691a6b91b9799b5e2188b" alt="Creating a Mentionme application in Trustpilot with redirect URLs" width="1992" height="638" data-path="images/knowledge/integrations/reviews-rewards/360014682238.png" />
  </Step>

  <Step title="Save the application">
    Press **Create Application** to save.
  </Step>

  <Step title="Get the API key and Secret">
    Scroll down to your newly created Mentionme application in the "Your applications" section. Click the arrow on the right to reveal your credentials.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/360014682258.jpg?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=9ba88fa539f8d99fbcd6859a878bb102" alt="Trustpilot Your applications section showing the Mentionme app" width="958" height="461" data-path="images/knowledge/integrations/reviews-rewards/360014682258.jpg" />

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/360014682278.jpg?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=723d118df597dcab3442097abfd1df6f" alt="Trustpilot API key and Secret credentials" width="958" height="545" data-path="images/knowledge/integrations/reviews-rewards/360014682278.jpg" />

    Copy your Trustpilot API key and Secret (you will need them in Step 2).
  </Step>

  <Step title="Get your BusinessUnitID">
    * Navigate to your Trustpilot review page: `https://uk.trustpilot.com/review/<your website address>`
    * Right-click anywhere on your review page and select **View Source**
    * Search for the text `BusinessUnitID`
    * Copy the BusinessUnitID value (you will need it in Step 2)

          <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/360014682298.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=ae3bb5eeb1c708cf4491957fdfe8af88" alt="Finding the BusinessUnitID in Trustpilot page source" width="1612" height="486" data-path="images/knowledge/integrations/reviews-rewards/360014682298.png" />
  </Step>
</Steps>

## Step 2 — Create authentication in Mention Me

<Steps>
  <Step title="Add new Trustpilot Integration">
    On the [Mention Me platform](https://mention-me.com/merchant/~/settings/integrations), click **Add new Trustpilot Integration**.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/23851353258781.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=17ae8f11eccc8a66f78338e8a2430b74" alt="Mention Me platform Add new Trustpilot Integration button" width="1022" height="399" data-path="images/knowledge/integrations/reviews-rewards/23851353258781.png" />
  </Step>

  <Step title="Enter API Key and authenticate">
    Enter the API Key from Step 1 and press **Login to Trustpilot**.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/23851360134685.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=243a98b4dbb0e42a3794cf037e99a041" alt="Entering Trustpilot API Key and Login to Trustpilot button" width="821" height="521" data-path="images/knowledge/integrations/reviews-rewards/23851360134685.png" />
  </Step>

  <Step title="Log in to Trustpilot">
    You will be directed to the Trustpilot login to authenticate Mention Me.

    <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/23851596544669.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=2ad3f673b52af69b4ff2f1d33bc1a285" alt="Trustpilot authentication login screen" width="759" height="690" data-path="images/knowledge/integrations/reviews-rewards/23851596544669.png" />

    Once authenticated, you will be redirected back to the Mention Me platform.
  </Step>

  <Step title="Enter remaining credentials">
    Enter the following from Step 1:

    * API Secret
    * Business Unit ID
    * Short Description to identify this account (e.g. "Trustpilot UK")

          <img src="https://mintcdn.com/mentionme/DW6A4iNCa7LrbN3W/images/knowledge/integrations/reviews-rewards/23851353275549.png?fit=max&auto=format&n=DW6A4iNCa7LrbN3W&q=85&s=1ea7c96c2901423418d88b5cb3cd3adc" alt="Entering API Secret, Business Unit ID and description in Mention Me" width="1422" height="1468" data-path="images/knowledge/integrations/reviews-rewards/23851353275549.png" />
  </Step>

  <Step title="Notify Mention Me">
    Inform your Mention Me CSM or [log a support request](https://help.mention-me.com/hc/en-gb/requests/new) so they can complete the remaining setup.
  </Step>
</Steps>