> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Going Live

> Everything you need to prepare for launching your Mention Me referral programme — from technical integration to design, copy, and voucher codes.

This page summarises the key areas to complete before your referral programme goes live. Each section links to detailed guides where you can find step-by-step instructions.

## Technical integration

Your referral programme is powered by JavaScript tags embedded on your website. The core tags to implement are:

* **Referrer tag** — displays the referral offer to existing customers (typically on the order confirmation or account page)
* **Referee tag** — captures referred visitors at checkout and attributes the referral

Depending on your setup, you may also need:

* **Landing page tag** *(optional)* — hosts a standalone referral landing page on your domain
* **Dashboard tag** *(for subscription or non-standard setups)* — gives customers an ongoing view of their referral activity

Your marketing team can add these via a tag manager, or your development team can add them directly to your site templates.

<CardGroup cols={2}>
  <Card title="Where and why to implement tags" icon="code" href="/knowledge/tags/where-and-why">
    Understand each tag placement and its purpose.
  </Card>

  <Card title="Common error codes" icon="triangle-exclamation" href="/knowledge/tags/common-errors">
    Troubleshoot tag issues before launch.
  </Card>
</CardGroup>

## Design and copy

Every element of the referral journey can be tailored to your brand. You will need to supply:

* Your **logo** and **brand colours**
* Any **custom fonts** you use
* **Brand imagery** for the referral experience
* **Copy** that reflects your tone of voice

<CardGroup cols={2}>
  <Card title="Journey design" icon="palette" href="/knowledge/referral/design/journey-design">
    Overview of the referral journey design process.
  </Card>

  <Card title="Managing copy" icon="pen" href="/knowledge/referral/design/managing-copy">
    Edit copy throughout the referral experience.
  </Card>

  <Card title="Custom fonts" icon="font" href="/knowledge/referral/design/custom-fonts">
    Apply your brand fonts across the journey and emails.
  </Card>

  <Card title="Share messages" icon="share" href="/knowledge/referral/design/share-messages">
    Customise the share image and messaging.
  </Card>
</CardGroup>

## Voucher codes

If your reward strategy uses voucher codes, upload them before launch so they are ready to be distributed to referrers and referees.

<Card title="Upload vouchers" icon="ticket" href="/knowledge/referral/vouchers/upload-vouchers">
  How to upload and manage voucher codes.
</Card>

## Testing

Before going live, test your implementation in the DEMO environment to verify each touchpoint works correctly. Once DEMO testing is complete, switch your tags to the LIVE environment and run a final round of checks.

<Steps>
  <Step title="Test in DEMO mode">
    Install tags pointing to `tag-demo.mention-me.com` and verify each touchpoint — landing page, referee checkout, post-purchase, and dashboard.

    [DEMO testing guide](/knowledge/onboarding/testing/landing-page)
  </Step>

  <Step title="Switch to LIVE tags">
    Replace `-demo-` in your tag URLs so they point to `tag.mention-me.com`.

    [Switching from DEMO to LIVE](/knowledge/onboarding/testing/demo-to-live)
  </Step>

  <Step title="Verify LIVE tags">
    Use your browser's Network tab to confirm requests are going to the production environment.
  </Step>
</Steps>

## Launch timeline

Mention Me will create a timeline based on your specific requirements at your kick-off meeting. A typical onboarding follows a four-week plan covering platform fundamentals, design customisation, technical setup, and launch preparation.

[View the full onboarding curriculum](/knowledge/onboarding/curriculum)

## Data requirements

Mention Me requires your customers' **first names**, **surnames**, and **email addresses** to run your referral programme. Uploading historical order data before launch strengthens performance from day one.

<CardGroup cols={2}>
  <Card title="Historical data upload" icon="database" href="/knowledge/security/data-management/historical-order-upload">
    Upload past order data to power advanced features sooner.
  </Card>

  <Card title="Onboarding overview" icon="rocket" href="/knowledge/onboarding/overview">
    Full guide to the onboarding process.
  </Card>
</CardGroup>

## Getting help

If you need support at any stage, submit a request via the [help form](https://help.mention-me.com/hc/en-gb/requests/new).