> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up the Share Again Reminder Canvas in Braze

> Create a Braze canvas to encourage referrers to keep sharing with friends and earn additional rewards.

## About This Canvas

This Braze canvas encourages your top brand advocates to continue sharing with friends to earn additional rewards.

Implementing this flow helps:

* **Increase active customer revenue**
* **Increase premium customer revenue**
* **Improve retention**

The canvas uses data passed from Mention Me and triggered using <a href="https://www.braze.com/docs/user_guide/engagement_tools/canvas/get_started/the_basics" target="_blank" rel="noopener noreferrer">Braze Canvas</a>.

## Prerequisites

1. Active Mention Me referral programme (referrer-based rewards enabled)
2. Mention Me / Braze integration activated
3. Familiarity with <a href="https://www.braze.com/docs/user_guide/personalization_and_dynamic_content/liquid" target="_blank" rel="noopener noreferrer">Liquid scripting</a>

## Supported Channels

* Email

## Canvas Workflow Overview

1. Customer successfully refers a friend.
2. Reminder emails (with consent) are sent encouraging further sharing, including their personalised referral link.

<Frame caption="The share again canvas flow with two reminder emails.">
  <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551532885405.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=966c9f4098926cb2fa25a8314d5d607e" alt="Share again canvas flow overview with two reminder emails" width="1812" height="1662" data-path="images/knowledge/esp-crm/braze/27551532885405.png" />
</Frame>

## Steps to Create the Canvas

### Step 1: Build the Canvas Flow

<Steps>
  <Step title="Set the entry schedule">
    Set the **Entry Schedule** to trigger `received_referrer_reward` via a custom event.

    <Frame caption="The Braze canvas entry schedule set to the received_referrer_reward trigger.">
      <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551285855517.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=2b297b676dd7268d48d9837a56daef87" alt="Braze canvas entry schedule with received_referrer_reward trigger" width="2114" height="1246" data-path="images/knowledge/esp-crm/braze/27551285855517.png" />
    </Frame>
  </Step>

  <Step title="Configure the target audience">
    Configure the **Target Audience** with Email is available = true.

    <Frame caption="The Braze target audience with the email available filter.">
      <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551309676829.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=659b12047500c5a779d11b92a998cdb3" alt="Braze target audience with email available filter" width="1892" height="686" data-path="images/knowledge/esp-crm/braze/27551309676829.png" />
    </Frame>
  </Step>

  <Step title="Set the send settings">
    Under **Send Settings**, send only to **opted-in** users.

    <Frame caption="The Braze send settings with opted-in users only.">
      <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551285859741.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=20b6a97899ee9e4e6c5fb3a70d5d8f73" alt="Braze send settings with opted-in users only" width="1892" height="686" data-path="images/knowledge/esp-crm/braze/27551285859741.png" />
    </Frame>
  </Step>

  <Step title="Configure the canvas editor">
    Configure the Canvas editor with:

    * Two email nodes
    * Wait steps before each email
    * Timing suggestions:
      * Reminder 1 - after 4 days
      * Reminder 2 - after 14 days from email 1

    <Frame caption="The Braze canvas editor with 2 reminder emails and wait steps.">
      <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551573889821.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=c25707e27426e8455df8788db6c2d4c0" alt="Braze canvas editor with 2 reminder emails and wait steps" width="1812" height="422" data-path="images/knowledge/esp-crm/braze/27551573889821.png" />
    </Frame>
  </Step>
</Steps>

### Step 2: Add Email Content

1. Customise content to match your brand (images, colours, fonts)
2. Use Liquid variables to dynamically populate referral data

#### Reminder Examples with Liquid Variable Placeholders

| Example Reminder 1                                                                                    | Example Reminder 2                            |
| ----------------------------------------------------------------------------------------------------- | --------------------------------------------- |
| **Subject:** Keep on sharing, you've referred `{{custom_attribute.${mention_me_referrals}}}` friends! | **Subject:** Don't forget to keep on sharing! |

#### Rendered Email Examples

<Frame caption="Rendered share again reminder email 1.">
  <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551309686301.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=dd520063146eac255cffdf92a4ae017a" alt="Rendered share again reminder email 1" width="1274" height="716" data-path="images/knowledge/esp-crm/braze/27551309686301.png" />
</Frame>

The second reminder uses simpler follow-up copy:

<Frame caption="Rendered share again reminder email 2.">
  <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551573891229.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=535bb22914932d9f195e81f2ad160279" alt="Rendered share again reminder email 2" width="1272" height="716" data-path="images/knowledge/esp-crm/braze/27551573891229.png" />
</Frame>

#### Supported Liquid Variables

| Liquid Syntax                                       | Description                                 | Example                                                                                                        |
| --------------------------------------------------- | ------------------------------------------- | -------------------------------------------------------------------------------------------------------------- |
| `{{custom_attribute.${mention_me_share_link}}}`     | Referrer's unique URL to share with friends | [https://demo.mention-me.com/m/olb/se8fp-adrian-parris](https://demo.mention-me.com/m/olb/se8fp-adrian-parris) |
| `{{custom_attribute.${mention_me_referrals}}}`      | Total referrals completed by the customer   | 5                                                                                                              |
| `{{canvas_entry_properties.${offer_subject_copy}}}` | Offer messaging shown on referral page      | Treat a friend to 10% off and get £10                                                                          |

### Step 3: Test the Emails

<Steps>
  <Step title="Open the preview tab">
    Open the **Canvas Editor > Preview** tab.
  </Step>

  <Step title="Enter a test contact">
    Enter the email of a contact who has triggered `received_referrer_reward`.
  </Step>

  <Step title="Verify the variables">
    Verify variable values render correctly.

    <Frame caption="The Braze canvas editor preview tab for testing email variables.">
      <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551931880477.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=ff75ceb01b30d79f3f782a8a583640f5" alt="Braze canvas editor preview tab for testing email variables" width="970" height="586" data-path="images/knowledge/esp-crm/braze/27551931880477.png" />
    </Frame>
  </Step>
</Steps>

#### Test Output Examples

**Reminder 1:**

<Frame caption="Test output for share again reminder email 1.">
  <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551760271005.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=8f1df3563e8ebb771690b2b96a3d333f" alt="Test output for share again reminder email 1" width="1572" height="852" data-path="images/knowledge/esp-crm/braze/27551760271005.png" />
</Frame>

**Reminder 2:**

<Frame caption="Test output for share again reminder email 2.">
  <img src="https://mintcdn.com/mentionme/YY0faS_cOHOI7wKY/images/knowledge/esp-crm/braze/27551735463453.png?fit=max&auto=format&n=YY0faS_cOHOI7wKY&q=85&s=8322ab66bf9ab23519d965d5aff64518" alt="Test output for share again reminder email 2" width="1572" height="852" data-path="images/knowledge/esp-crm/braze/27551735463453.png" />
</Frame>

### Step 4: Launch the Canvas

Once email content has been tested and approved, click **Launch** to activate your Braze canvas.