> ## Documentation Index > Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt > Use this file to discover all available pages before exploring further. # Coupon Reminder Canvases in Braze > Create Braze canvases to remind referrers and referees to use their Mention Me coupon codes. ## About these canvases These Braze canvases remind customers to use their Mention Me coupon codes. The referee canvas targets prospective customers, while the referrer canvas targets existing customers who earned a reward for referring a friend. The canvases use data sent from Mention Me to Braze through the integration and Braze's [Canvas](https://www.braze.com/docs/user_guide/engagement_tools/canvas/get_started/the_basics) functionality. ## Prerequisites 1. An active Mention Me referral program 2. Mention Me and Braze integration enabled 3. Familiarity with [Liquid Templating](https://www.braze.com/docs/user_guide/personalization_and_dynamic_content/liquid) ## Supported channels * Email ## Referee canvas Remind prospective customers (referees) to use their coupon codes received from being introduced to your brand. Goals: * **Drive first purchase** * **Increase average order value** ### Basic workflow 1. Customer receives a coupon via Mention Me after referral. 2. If no purchase is made, a reminder email is sent (with consent). 3. Further reminders encourage usage of the coupon. Referee coupon reminder canvas flow overview ### Step 1: Create the canvas flow 1. Set Entry Schedule: **Action-Based Trigger** using `received_referee_reward` custom event. Braze canvas entry schedule with received_referee_reward trigger 2. Target Audience Filters: * Email Available = true Braze target audience filter with email available set to true * Exit Criteria: **Make Any Purchase** Braze exit criteria set to Make Any Purchase 3. Send Settings: Subscription = **opted-in users only** Braze send settings with opted-in users only selected 4. Canvas Editor Content: * 3 emails with 3 wait periods * 1st email: 2 days after trigger * 2nd email: 6 days after 1st * 3rd email: 4 days after 2nd Braze canvas editor with 3 emails and wait periods for referee reminders Need help with reward validity? Reach out via your Mention Me CSM or [support](https://help.mention-me.com/hc/en-gb/requests/new). ### Step 2: Add email content 1. Brand your email design and images 2. Include product recommendations 3. Add suggested Liquid variables (see table below) 4. Set CTA link using: `{{canvas_entry_properties.${call_to_action_url}}}` Braze email editor with CTA link using canvas entry properties #### Email template examples | Reminder 1 | Reminder 2 | Reminder 3 | | --------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------- | ----------------------------------------------- | | **Subject:** Claim your `{{canvas_entry_properties.${referee_reward}}}` discount! | **Subject:** Don't forget your `{{canvas_entry_properties.${referee_reward}}}` discount! | **Subject:** Hurry, your discount expires soon! | #### Visual reminder examples Referee coupon reminder email template example 1 Referee coupon reminder email template example 2 Referee coupon reminder email template example 3 #### Canvas variables | Liquid Variable | Description | Example | | ---------------------------------------------------------------------- | -------------------------------------- | ----------------------------------------------- | | `{{canvas_entry_properties.${referrer_first_name}}}` | First name of the referrer | Ryder | | `{{canvas_entry_properties.${referrer_last_name}}}` | Last name of the referrer | Collins | | `{{canvas_entry_properties.${referee_reward}}}` | Value of reward offered to the referee | £15 or 30% | | `{{canvas_entry_properties.${coupon_code}}}` | Coupon code for the referee | 10USDOFF-RXAAURVZ | | `{{canvas_entry_properties.${coupon_expiry} \| date: '%A, %d %B %Y'}}` | Expiry date of the coupon | Wednesday, 19 July 2023 | | `{{canvas_entry_properties.${call_to_action_url}}}` | Destination URL for the referee | [www.mention-me.com](http://www.mention-me.com) | ### Step 3: Test the emails Braze does not support previewing custom event properties directly. You must launch the Canvas to yourself and trigger a referral event. Learn more about testing [here](https://learning.braze.com/how-to-test-custom-event-properties/1781995#). **Compiled reminder examples:** Compiled referee reminder email 1 with populated variables Compiled referee reminder email 2 with populated variables Compiled referee reminder email 3 with populated variables ### Step 4: Launch the canvas Once you're happy with the content and tests are successful, launch the canvas to production. Remove any test segments and adjust wait periods before launching. ## Referrer canvas Remind existing customers (referrers) to use their coupon codes received from referring a friend. Goals: * **Increase active customer revenue** * **Increase premium customer revenue** * **Increase retention** ### Basic workflow 1. Referrer receives a coupon upon successful referral (email sent by Mention Me). 2. Reminder email is sent if no purchase is made (based on consent). 3. Additional reminders follow, encouraging coupon usage. Referrer coupon reminder canvas flow overview ### Step 1: Create the canvas flow 1. In **Entry Schedule**, choose the Action-Based Trigger: `received_referrer_reward` Braze canvas entry schedule with received_referrer_reward trigger 2. In **Target Audience**, set: * Email available is true Braze target audience with email available filter * Exit criteria: **Make Any Purchase** Braze exit criteria set to Make Any Purchase for referrer canvas 3. In **Send Settings**, select "opted-in users only" Braze send settings with opted-in users only for referrer canvas 4. In the canvas editor, add: * 3 x Emails with 3 x Wait periods: * 1st email: 7 days after trigger * 2nd email: 14 days after 1st email * 3rd email: 14 days after 2nd email Braze canvas editor with 3 emails and wait periods for referrer reminders Not sure about your reward validity period? Contact your Mention Me CSM or [Mention Me support](https://help.mention-me.com/hc/en-gb/requests/new). ### Step 2: Add content to each email 1. Update images and style to match your brand 2. Include product recommendations 3. Use default Mention Me variables in subject and body 4. Add `{{canvas_entry_properties.${call_to_action_url}}}` to CTA button Braze email editor with CTA link for referrer canvas #### Example reminder templates | Reminder 1 | Reminder 2 | Reminder 3 | | ---------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- | ----------------------------------------------- | | **Subject:** Claim your `{{canvas_entry_properties.${referrer_reward}}}` discount! | **Subject:** Don't Forget Your `{{canvas_entry_properties.${referrer_reward}}}` Discount! | **Subject:** Hurry, Your Discount Expires Soon! | #### Visual examples Referrer coupon reminder email template example 1 Referrer coupon reminder email template example 2 Referrer coupon reminder email template example 3 #### Available Liquid variables | Variable | Description | Example | | ---------------------------------------------------------------------- | ------------------------------ | ----------------------------------------------- | | `{{canvas_entry_properties.${referrer_reward}}}` | Reward value for referrer | £15 or 30% | | `{{canvas_entry_properties.${coupon_code}}}` | Coupon code issued to referrer | 10USDOFF-RXAAURVZ | | `{{canvas_entry_properties.${coupon_expiry} \| date: '%A, %d %B %Y'}}` | Valid until date of coupon | Wednesday, 19 July 2023 | | `{{canvas_entry_properties.${call_to_action_url}}}` | Link to use coupon | [www.mention-me.com](http://www.mention-me.com) | ### Step 3: Test the emails Braze does not support previewing custom event properties. You must launch the canvas (to yourself only) and trigger a test event. [Learn how to test](https://learning.braze.com/how-to-test-custom-event-properties/1781995#). Compiled examples: Compiled referrer reminder email 1 with populated variables Compiled referrer reminder email 2 with populated variables Compiled referrer reminder email 3 with populated variables ### Step 4: Launch the canvas Once testing is complete and content is finalised, launch your canvas. Don't forget to remove test segments and update wait times before going live.